AI Operations SpecialistGlobal/Remote

As an AI Operations Specialist at CoinMarketCap, you'll join the AI team to keep it moving with hands-on operational work. You'll run evaluations, coordinate outreach, build lightweight tools, and step in wherever the team needs leverage that week. Your contribution is the operational execution that enables the AI team to discover, understand, and help users act on crypto information more effectively.

What you'll do

• Run evaluations on AI features by scoring outputs with AI assistance, flagging regressions, building golden sets, and turning results into clear writeups the team can act on
• Build lightweight tools and automations using AI coding tools such as scripts, internal helpers, and one-off prototypes the team needs quickly
• Execute on prompt and workflow iteration by implementing changes, testing variations, and shipping the next round
• Run external outreach and relationship management end to end, reaching out to KOLs, running calls, and following through
• Work with internal stakeholders such as marketing and other product teams to drive AI team outcomes
• Step in on whatever else is the AI team's highest-leverage need that week, even if it falls outside the list above

What you bring

• A bias for action: you spot what needs doing, prioritize what matters, and act without waiting to be told
• Willingness to do unglamorous work: no task is beneath you if it moves the team forward, and you take pride in getting it done well
• High-agency execution: you can go from a vague problem to a working solution with minimal supervision, and you're comfortable with grunt work and ambiguity
• Deep working knowledge of AI tools: you use LLM-based tools to write, automate, prototype, and operate at a level that meaningfully expands what one person can do in a week
• 1 to 3 years of startup or fast-moving operating experience in generalist or operations roles where you've owned outcomes end to end, not just executed tickets
• Excellent communication skills, both verbal and written, to convey complex messages clearly and simply

Nice to have

• Familiarity with software development and product management
• 0 to 1 experience in fast-moving environments
• Hands-on experience with prompt engineering, evaluations, or other AI-adjacent operational work
• Experience and interest in cryptocurrency

About CoinMarketCap

CoinMarketCap is building AI products to help users discover, understand, and act on crypto information more effectively.