Associate, Real Estate and Office Services

As an Associate in Real Estate and Office Services at Gemini, you support the day-to-day operations of our Arizona Operations Center and broader workplace initiatives. You serve as the primary on-site Office Services representative, partnering closely with RESO leadership, Corporate Security, IT, People, property management, and external vendors to maintain world-class office environments that reflect our culture and operational needs. This role requires professionalism, maturity, discretion, security awareness, and the ability to work independently while following established policies and escalation paths.

What you'll do

• Serve as the primary on-site Office Services point of contact and oversee day-to-day workplace operations, including shared spaces, pantry, supplies, mail, and shipping/receiving.
• Support the workplace needs of a 24/7 Operations Center, including seating, parking, access, and general office readiness.
• Coordinate the workplace portion of employee onboarding, including desk assignments, building access, parking, and office readiness, and provide day-of support to new hires.
• Support employee on-sites, leadership visits, and office events, including rooms, catering, transportation, and vendor logistics.
• Maintain familiarity with building procedures, emergency contacts, office service schedules, and key vendor contacts to ensure continuity of local operations.
• Serve as the day-to-day liaison with property management, building security, engineering, parking, and other building teams.
• Coordinate building access, parking, maintenance, repairs, deliveries, vendor access, and other facilities requirements.
• Manage scheduling and day-to-day relationships with workplace vendors, including cleaning, pantry/beverage, furniture, moving, maintenance, and shredding services.
• Proactively identify workplace issues, track them through resolution, and escalate as appropriate.
• Maintain seating charts and coordinate desk assignments, shared seating, workstation changes, and capacity needs.
• Manage office furniture, supplies, and workplace inventory, including tracking, storage, and readiness.
• Coordinate with internal teams when technology, security, or other specialized support is needed for the workplace.
• Anticipate workplace needs associated with headcount changes, onboarding, team on-sites, and operational schedules.
• Partner with RESO leadership, Corporate Security, IT, and other stakeholders on office moves, openings, buildouts, decommissions, and workplace projects.
• Coordinate on-site execution of moves and projects, including vendors, packing, furniture, deliveries, access, employee communications, and logistics.
• Track project tasks, timelines, open items, and office readiness and communicate risks or roadblocks to stakeholders.
• Participate in project meetings, site walkthroughs, vendor meetings, and move-in/move-out activities as needed.
• Partner closely with Corporate Security to administer employee badges/access, vendor and visitor access, and other physical security requirements.
• Maintain a security-minded approach to all workplace activities and ensure established access and security procedures are followed consistently.
• Follow security and operational protocols precisely without making exceptions or workarounds without appropriate approval.
• Recognize when an issue requires escalation and engage RESO leadership, Corporate Security, People, IT, or other functional owners as appropriate.
• Support emergency preparedness, building incidents, and employee safety procedures in coordination with the appropriate teams.
• Manage office-related purchasing, receipts, invoices, expenses, and supporting documentation.
• Maintain accurate vendor, project, inventory, access, parking, and operational records.
• Provide regular updates to RESO leadership and proactively surface upcoming needs, risks, cost-saving opportunities, or operational improvements.
• Partner effectively with Corporate Security, IT, People, Finance, managers, property management, and other stakeholders.
• Draft and distribute clear, professional workplace communications regarding office operations, building updates, access, parking, events, and other employee-facing matters as directed by RESO leadership.
• Support additional RESO projects and priorities as business needs evolve.

What you bring

• 2+ years of experience in office services, workplace operations, facilities coordination, office management, hospitality, or a related role.
• A high level of professionalism, maturity, discretion, and sound judgment.
• A strong security mindset and demonstrated ability to follow established policies, procedures, and protocols consistently and precisely.
• Ability to work independently while understanding decision-making authority, functional ownership, and when escalation or approval is required.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities through completion.
• Excellent written and verbal communication skills, including the ability to draft clear, professional employee and vendor communications and represent Gemini appropriately with employees, leadership, vendors, and building partners.
• Experience coordinating vendors and working cross-functionally with teams such as IT, Security, People, and Facilities.
• Strong working knowledge of Google Workspace and Slack.
• Comfort with hands-on workplace responsibilities, including moving supplies, light office setup, and supporting office moves.

Nice to have

• Experience with workplace, access control, expense, or project-management systems.
• Experience supporting a call center, operations center, or other 24/7 workplace environment.

What we offer

• Competitive starting pay
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid parental leave
• Flexible time off

This role is required to be in person five days per week at our Tempe, AZ (soon to be Scottsdale) office.

About Gemini

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering crypto products and services to individuals and institutions in over 70 countries. As a publicly traded company, Gemini is building trusted access to the decentralized future, bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure.