Business Analyst

As a Business Analyst at Blockstream, you work client-facing in the Service & Enterprise Solutions organization, gathering requirements and bridging the gap between banking and institutional clients and technical teams. You collaborate with Delivery Managers, Solution Architects, and Product teams to understand client needs, document workflows, and translate complex requirements into actionable specifications for blockchain and fintech implementations. This is an excellent opportunity for recent graduates or early-career professionals to develop expertise in digital assets, financial services transformation, and enterprise blockchain solutions.

What you'll do

• Gather and document business requirements from banking and financial services clients
• Conduct stakeholder interviews and requirements elicitation sessions
• Map and document business processes related to digital assets, payments, and financial services
• Create functional specifications, user stories, and acceptance criteria
• Analyze business processes to identify improvement opportunities
• Translate business requirements into clear technical specifications
• Support user acceptance testing (UAT) and test case development
• Facilitate communication between business and technical teams
• Document solution designs, data flows, and system integration requirements
• Assist with change management and end-user training initiatives

What you bring

• A Bachelor's degree in Business Administration, Information Systems, Finance, or a related field
• 0-2 years of professional experience as a Business Analyst (internships in banking, fintech, or consulting count)
• Strong analytical and problem-solving skills with attention to detail
• Excellent written and verbal communication skills
• Ability to understand technical concepts and explain them to non-technical audiences
• Proficiency with requirements documentation tools such as MS Office, Google Workspace, or Confluence
• Ability to work collaboratively across multiple teams and geographies with high-quality customer engagement
• Strong stakeholder management and facilitation skills
• Eagerness to learn about blockchain technology and financial services
• French and English language proficiency
• Location in Switzerland, with focus on Geneva or Zurich

Nice to have

• A basic understanding of blockchain, cryptocurrency, or digital assets
• Exposure to process mapping and business process modeling tools such as Visio, Lucidchart, or BPMN
• Familiarity with financial services operations including payments, custody, trading, and settlements
• Knowledge of SQL or data analysis tools
• Understanding of agile methodologies and tools such as Jira and Confluence
• Awareness of regulatory requirements in financial services such as AML/KYC and MiCA
• Business analysis certification such as ECBA or CCBA, or willingness to pursue one
• Swiss German, German, or Italian language skills

About Blockstream

Blockstream, founded in 2014 by Dr. Adam Back and fellow cryptographers and engineers, is the leading Bitcoin company providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. The company develops Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.