Chief of Staff to the CEOs

As Chief of Staff to the Co-CEOs at Payward (parent company of Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks), you will be a strategic business operations leader partnering directly with the executive team. You will run the operating rhythm of the Office of the CEOs, turn key decisions into coordinated action, and serve as a trusted advisor shaping priorities across the organization.

What you'll do

• Drive the company priorities agenda as the strategic thought partner to the Co-CEOs and the executive team
• Run the operating rhythm of the business, including executive team meetings, business reviews and leadership forums
• Partner with the executive team including the CFO, COO, CCO and Payward's business unit leaders to drive initiatives across the organization, resolve competing priorities, remove blockers and guide resource allocation
• Lead annual and quarterly planning and company OKRs, turning priorities into initiatives, milestones and owners
• Monitor business performance across the company, maintaining dashboards and management reporting
• Direct the end-to-end production of Board meetings, owning materials, agendas and the Board dashboard, and overseeing all requirements
• Shape major company decisions by synthesizing complex information into clear recommendations, building data-driven performance analyses and business cases to support investment, resourcing and organizational decisions, and developing narratives and executive communications
• Deliver complex, cross-functional special projects and programs end to end, including organizational design and processes that help the business scale

What you bring

• Prior experience as a Chief of Staff to a CEO office, head of business operations, or similar role partnering directly with C-level executives, ideally in a high-growth startup, consulting, investment banking or fintech
• A strategic background such as startup founder, venture capital analyst or senior consulting engagement lead, with the commercial judgment to move fast in crypto
• The capacity to take in many inputs at once, synthesize them quickly, and set the pace and rhythm for a busy executive team
• Proven experience running an executive operating rhythm, including planning cycles, business reviews and OKRs, and leading complex, cross-functional initiatives from strategy through execution
• Strong commercial judgment and analytical skills, with experience building business cases, performance reporting and executive-level recommendations
• Executive presence that earns trust and influence with C-suite leaders, board members and partners, built as a trusted advisor to a CEO
• Hands-on experience organizing and preparing Board meetings, including materials, agendas, logistics and attendee management
• A track record of sound judgment, high ownership and discretion with confidential matters, with comfort in ambiguity and the confidence to make calls on the Co-CEOs' behalf

Nice to have

• Experience in crypto, fintech, or another regulated industry

About Payward

Payward is the parent company behind Kraken, one of the world's longest-standing crypto platforms trusted by over 10 million individuals and institutions globally. Founded in 2011, Kraken offers spot trading, margin, futures, staking and OTC services for both individual investors and institutional clients, as part of Payward's modern, globally accessible financial infrastructure platform.