Client Onboarding Specialist (Fintech)

As a Client Onboarding Specialist at Malues Trading, you manage end-to-end onboarding of individual and institutional clients for fiat-to-crypto (On-Ramp) and crypto-to-fiat (Off-Ramp) services. You work across the complete transaction lifecycle, from KYC/KYB verification through payment processing, settlement, and compliance monitoring, coordinating closely with banks, Payment Service Providers, liquidity providers, and crypto exchanges.

What you'll do

• Manage end-to-end onboarding of individual, corporate, and institutional clients for On-Ramp and Off-Ramp services
• Handle fiat deposits, crypto conversions, crypto withdrawals, and fiat settlements
• Conduct KYC/KYB documentation checks and coordinate client verification with Compliance teams
• Coordinate transactions with banks, Payment Service Providers, liquidity providers, and crypto exchanges
• Manage virtual IBAN allocation, bank transfers, SWIFT, SEPA, and other payment channels
• Monitor transaction status, payment confirmations, blockchain transfers, and settlement timelines
• Investigate failed, delayed, rejected, or returned transactions and coordinate resolutions
• Maintain accurate client onboarding records, transaction logs, and settlement reports
• Ensure onboarding and transaction activities comply with applicable KYC, AML, and regulatory requirements
• Maintain strong relationships with clients and external financial partners

What you bring

• A Bachelor's degree in Business, Finance, Banking, or a related field
• Minimum 3-5 years of experience in FinTech, Crypto, OTC Trading, Payments, or Financial Services
• Minimum 3 years of hands-on experience in On-Ramp and Off-Ramp operations and client onboarding
• Proven experience handling individual and corporate KYC/KYB
• Practical experience with fiat-to-crypto and crypto-to-fiat transactions
• A good understanding of cryptocurrency, stablecoins such as USDT and USDC, blockchain transactions, and OTC settlements
• Experience working with banks, Payment Service Providers, VASPs, liquidity providers, or crypto exchanges