Deployment Strategist. Crypto Investigations

As a Deployment Strategist at Chainalysis, you join Global Services as a core technical practitioner embedded with customers across law enforcement, national security, financial institutions, and the crypto ecosystem. You own the full lifecycle of customer value - from problem discovery and investigation through solution design, deployment, and customer enablement. This role sits at the intersection of blockchain investigation, data analytics, domain expertise, and customer partnership, requiring deep investigative capability, genuine domain expertise, technical skill, and the ability to build trusted relationships through credibility.

What you'll do

• Own end-to-end customer engagements from discovery through investigation, solution design, deployment, enablement, and ongoing value delivery
• Conduct blockchain investigations across the Chainalysis platform, applying tracing, OSINT, and analytical techniques to real customer problems
• Partner directly with customers to understand investigative, intelligence, compliance, or operational objectives and translate them into actionable outcomes
• Design, build, and maintain custom workflows, notebooks, dashboards, queries, and data models using Chainalysis data and products
• Enable customers to operate solutions independently, building their capability so Chainalysis becomes embedded in their operational infrastructure
• Act as the primary technical and domain advisor for your customers, building trusted relationships through hands-on expertise and credibility
• Deliver live training, demos, investigative walkthroughs, and technical briefings to both technical and non-technical audiences
• Support pre-sales technical engagement for complex and strategic deals, helping customers understand what is possible and how to get there
• Collaborate closely with Product, Engineering, Global Intel, and Sales to influence roadmap and improve offerings based on field intelligence
• Develop and share domain expertise, investigative techniques, and best practices that raise the capability of the wider Global Services team
• Develop technical artifacts such as Python notebooks, SQL queries, dashboards, and investigative reports tailored to customer use cases
• Work side-by-side with customers to design workflows that operationalise Chainalysis data in their environment
• Gather feedback from customers and translate it into actionable recommendations for Product, Engineering, and Global Intel
• Support multiple customers concurrently while maintaining quality and responsiveness

What you bring

• Conducted or directly supported cryptocurrency investigations, blockchain intelligence work, or financial crime analysis in an operational environment
• Deep familiarity with blockchain ecosystems (Bitcoin, Ethereum, stablecoins, DeFi) and how on-chain data is used in investigations, compliance, or intelligence workflows
• Delivered customer-facing technical solutions such as investigative outputs, data products, or analytical workflows in complex, real-world environments
• Worked directly with customers in law enforcement, national security, intelligence, compliance, financial crime, or security-focused domains
• Built insights from large or complex datasets and communicated findings to varied audiences from analysts to executives
• Operated successfully in fast-paced, ambiguous environments requiring ownership, adaptability, and sound judgment
• Proficiency in Python and SQL for data analysis, transformation, and solution development
• Experience building notebooks, dashboards, and analytical workflows
• Solid understanding of data modelling, querying, and working with large datasets
• Ability to quickly develop deep expertise in Chainalysis data structures, schemas, and products
• Substantive knowledge of at least one domain: financial and cyber crime investigations, sanctions and compliance, fraud, national security, DeFi/protocol security, tax, or private sector risk
• Understanding of how customers in your domain operate, their workflows, regulatory environment, and what success looks like for them
• Ability to apply domain knowledge to shape investigation approach, solution design, and customer advisory
• Proven ability to build trusted, long-term customer relationships through technical and domain credibility
• Excellent communication skills to explain complex investigative and data concepts to non-technical stakeholders
• Comfortable leading customer sessions, workshops, training, and technical working groups
• Experience enabling and upskilling customer teams, not just delivering outputs but building customer capability
• Highly curious and continuously learning about blockchain technology, investigations, and emerging threats
• Strong customer focus with a genuine desire to help customers succeed in their mission
• Self-starter who thrives in ambiguous environments and takes ownership of outcomes
• Collaborative and adaptable, comfortable operating across teams and functions
• Credibility-driven, earning trust through expertise and delivery
• Committed to developing deep domain expertise, not satisfied with surface-level knowledge

Nice to have

• Direct experience with Chainalysis products
• Background in law enforcement, intelligence, or military investigations
• Experience providing expert evidence or supporting legal proceedings
• Familiarity with compliance frameworks such as BSA/AML, sanctions screening, MiCA, and Travel Rule
• Experience with data engineering tools and platforms such as Databricks, Snowflake, or cloud-based analytics
• Published research, intelligence products, or thought leadership in blockchain analytics or financial crime

About Chainalysis

Chainalysis is the blockchain data platform making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, the platform enables organizations to investigate illicit activity, manage risk exposure, and develop innovative market solutions. The company's mission is to build trust in blockchains, blending safety and security with a commitment to growth and innovation.