Deployment Strategist - Crypto Investigations

Join Chainalysis Global Services as a Deployment Strategist, where you will embed yourself as a technical expert within customer organizations across law enforcement, national security, and financial institutions. You own the full lifecycle of customer value, from problem discovery and blockchain investigation through solution design, deployment, and customer enablement. This role sits at the intersection of blockchain investigation, data analytics, domain expertise, and customer partnership, requiring deep investigative capability, genuine domain knowledge, technical skill, and the ability to build trusted relationships through credibility.

What you'll do

• Own end-to-end customer engagements, from discovery through investigation, solution design, deployment, enablement, and ongoing value delivery
• Conduct blockchain investigations across the Chainalysis platform, applying tracing, OSINT, and analytical techniques to real customer problems
• Partner directly with customers to understand investigative, intelligence, compliance, or operational objectives and translate them into actionable outcomes
• Design, build, and maintain custom workflows, notebooks, dashboards, queries, and data models using Chainalysis data and products
• Enable customers to operate solutions independently, building their capability so that Chainalysis becomes embedded in their operational infrastructure
• Act as the primary technical and domain advisor for your customers, building trusted relationships through hands-on expertise and credibility
• Deliver live training, demos, investigative walkthroughs, and technical briefings to both technical and non-technical audiences
• Support pre-sales technical engagement for complex and strategic deals, helping customers understand what is possible and how to get there
• Collaborate closely with Product, Engineering, Global Intel, and Sales to influence roadmap and improve offerings based on field intelligence
• Develop and share domain expertise, investigative techniques, and best practices that raise the capability of the wider Global Services team
• Conduct investigations and analytical work using Chainalysis tools such as Reactor, KYT, and Data Solutions in response to customer needs
• Develop and maintain technical artifacts including Python notebooks, SQL queries, dashboards, and investigative reports tailored to customer use cases
• Work side-by-side with customers to design workflows that operationalize Chainalysis data in their environment
• Support multiple customers concurrently while maintaining quality and responsiveness
• Gather feedback from customers and translate it into actionable recommendations for Product, Engineering, and Global Intel
• Develop your domain specialism through continuous learning, case work, and engagement with the broader investigations and intelligence community

What you bring

• Experience conducting or directly supporting cryptocurrency investigations, blockchain intelligence work, or financial crime analysis in an operational environment
• Deep familiarity with blockchain ecosystems including BTC, ETH, stablecoins, and DeFi, and how on-chain data is used in investigations, compliance, or intelligence workflows
• A track record delivering customer-facing technical solutions such as investigative outputs, data products, or analytical workflows in complex, real-world environments
• Direct experience working with customers in law enforcement, national security, intelligence, compliance, financial crime, or security-focused domains
• The ability to build insights from large or complex datasets and communicate findings to varied audiences from analysts to executives
• A demonstrated ability to operate successfully in fast-paced, ambiguous environments requiring ownership, adaptability, and sound judgment
• Proficiency in Python and SQL for data analysis, transformation, and solution development
• Experience building notebooks, dashboards, and analytical workflows
• A solid understanding of data modelling, querying, and working with large datasets
• The ability to quickly develop deep expertise in Chainalysis data structures, schemas, and products
• Substantive knowledge of at least one domain: financial and cyber crime investigations, sanctions and compliance, fraud, national security, DeFi/protocol security, tax, or private sector risk
• An understanding of how customers in your domain operate, including their workflows, regulatory environment, and what success looks like for them
• The ability to apply domain knowledge to shape investigation approach, solution design, and customer advisory
• A proven ability to build trusted, long-term customer relationships through technical and domain credibility
• Excellent communication skills: you can explain complex investigative and data concepts to non-technical stakeholders
• Comfort leading customer sessions, workshops, training, and technical working groups
• Experience enabling and upskilling customer teams, not just delivering outputs but building customer capability
• Genuine curiosity about blockchain technology, crypto crime, investigations, and the evolving threat landscape
• Strong customer focus with a genuine desire to help customers succeed in their mission
• A self-starter mentality: you thrive in ambiguous environments and take ownership of outcomes
• Collaborative and adaptable approach to operating across teams and functions
• Commitment to developing deep domain expertise, not satisfied with surface-level knowledge

Nice to have

• Direct experience with Chainalysis products
• Background in law enforcement, intelligence, or military investigations
• Experience providing expert evidence or supporting legal proceedings
• Familiarity with compliance frameworks including BSA/AML, sanctions screening, MiCA, and Travel Rule
• Experience with data engineering tools and platforms such as Databricks, Snowflake, or cloud-based analytics
• Published research, intelligence products, or thought leadership in blockchain analytics or financial crime

About Chainalysis

Chainalysis is the blockchain data platform making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. The mission is to build trust in blockchains, blending safety and security with a commitment to growth and innovation.