Director of Solutions Engineering - EMEA

As Director of Solutions Engineering at BVNK, you lead and scale the Solutions Engineering function in your region, driving the technical strategy that supports enterprise customer acquisition and commercial growth. You oversee the technical partnership between Solutions Engineers and commercial teams, ensuring complex business and technical requirements translate into scalable, commercially viable solutions using BVNK's stablecoin infrastructure and APIs. You operate at the intersection of Sales, Product, Engineering, Compliance, and Delivery, combining deep technical expertise with strategic leadership and executive-level customer engagement.

What you'll do

• Lead, mentor, and develop a high-performing Solutions Engineering team in your region, establishing clear expectations, performance standards, and professional development opportunities.
• Own the strategic direction and operational effectiveness of the Solutions Engineering function, ensuring alignment with BVNK's commercial objectives and global growth strategy.
• Partner closely with Sales and Account Management leadership to develop technical strategies that accelerate enterprise sales cycles, improve conversion rates, and support revenue growth.
• Serve as the senior technical authority for BVNK's most complex, high-value, and strategically important customer opportunities, providing hands-on leadership where required.
• Oversee technical discovery and solution architecture across the team, ensuring customer requirements, payment flows, integration dependencies, and regulatory considerations are thoroughly understood.
• Drive the design and delivery of scalable, commercially viable solutions leveraging BVNK's APIs, payment infrastructure, stablecoin capabilities, and broader product ecosystem.
• Establish best practices and consistent standards for technical qualification, solution design, architecture reviews, product demonstrations, and proof-of-concept engagements.
• Establish frameworks for identifying and managing technical risks, product gaps, implementation dependencies, and solution feasibility throughout the sales process.
• Oversee technical components of complex enterprise procurement processes, including security assessments, architecture reviews, technical due diligence, and integration evaluations.
• Partner with Product and Engineering leadership to evaluate emerging customer requirements, influence product roadmap priorities, and ensure commercial opportunities align with BVNK's technical capabilities.
• Collaborate with Delivery leadership to establish effective implementation handoff processes, ensuring clear technical documentation, defined scope, and accountability for customer commitments.
• Identify opportunities to improve operational efficiency through automation, AI-enabled tooling, standardized workflows, and more effective resource allocation.
• Support the continued growth and evolution of the Solutions Engineering organization, including workforce planning, hiring, onboarding, and establishing the structures required to scale effectively across regions and customer segments.

What you bring

• Significant experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or a related customer-facing technical discipline, including demonstrated experience leading and developing high-performing technical teams.
• A proven track record of building, scaling, or transforming Solutions Engineering functions within high-growth technology, fintech, payments, or enterprise SaaS environments.
• Deep technical understanding of APIs, webhooks, authentication, data flows, distributed systems, and modern software integration architectures.
• Strong knowledge of payments infrastructure, cross-border payment flows, banking integrations, and financial technology ecosystems.
• Demonstrated ability to lead technical strategy across complex enterprise sales opportunities, balancing customer requirements, technical feasibility, commercial objectives, and long-term scalability.
• Strong commercial acumen with a clear understanding of how Solutions Engineering influences revenue generation, deal velocity, competitive differentiation, and customer acquisition.
• Executive-level communication and stakeholder management skills, with the ability to engage confidently with CTOs, CIOs, senior engineering leaders, and commercial executives.
• Ability to translate highly complex technical concepts into compelling business value propositions and influence strategic decision-making across technical and non-technical audiences.
• Experience overseeing multiple complex enterprise opportunities simultaneously, prioritizing resources effectively and ensuring consistent technical execution across the team.
• Strong cross-functional leadership skills, with demonstrated success influencing Sales, Product, Engineering, Compliance, and Delivery teams without direct reporting authority.
• A strategic and analytical mindset, with the ability to identify operational inefficiencies, implement scalable improvements, and leverage automation and AI to increase team effectiveness.
• Ability to balance strategic leadership responsibilities with hands-on technical involvement in critical customer engagements and complex solution design.
• Comfort operating in a fast-paced, evolving environment, with the adaptability, ownership mentality, and entrepreneurial approach required to help scale a rapidly growing global business.

Nice to have

• Experience with stablecoins, digital assets, or blockchain-based payment infrastructure.

What we offer

• A fair and competitive salary at every stage of your career.
• Flexible working hours, with remote working at its heart.
• A flexible approach to holidays.
• Opportunities to travel to BVNK offices around the world.
• A culture built on passionate, growth-minded people.

About BVNK

BVNK is a stablecoin-powered financial stack for enterprises, now part of Mastercard. The platform enables businesses to send, receive, convert, and settle stablecoins and fiat seamlessly across 130+ countries, with 40+ licenses for fiat and digital assets globally. Trusted by industry leaders like Corpay, Worldpay, Deel, and Flywire, BVNK combines Mastercard's global payment reach with stablecoin infrastructure to deliver the trusted operating layer for money movement.