Experienced Community Manager (Crypto Casino & Sportsbook)

As an Experienced Community Manager at Blitzed, you'll build and scale a Discord community from zero to 10K members for a crypto casino and sportsbook. You'll create a vibrant, engaged community culture, recruit and lead a team of moderators, and coordinate events and campaigns that keep the server active and aligned with the brand voice.

What you'll do

• Run daily community engagement across Telegram and Discord, with Discord as the primary focus
• Create and execute weekly content and event plans including prompts, polls, AMAs, giveaways, quests, and leaderboards
• Build community culture through tone of voice, memes, rituals, and retention loops
• Identify power users, VIPs, and advocates, and create programs that reward loyalty and contribution
• Maintain a clean environment by removing spam and scams, enforcing rules, and managing bans, mutes, and warnings
• Set up and manage moderation workflows, escalation paths, and incident response for raids, phishing attempts, and impersonators
• Recruit, train, and manage volunteer moderators with clear shifts and activity reports
• Post and coordinate announcements for product updates, promotions, tournament schedules, and results
• Liaise with Support, Risk, and Payments teams to resolve user issues quickly and escalate serious cases
• Collect structured feedback from users and report it to Product and Growth teams on bugs, feature requests, and friction points
• Maintain calendars, pinned posts, FAQs, onboarding messages, bot automations, and channel structure
• Track and report community KPIs including active users, message volume, sentiment, retention, event participation, and support deflection

What you bring

• 2+ years of experience managing communities on Telegram and/or Discord in crypto, iGaming, fintech, gaming, or similar sectors
• Strong written communication skills and the ability to match brand tone across platforms
• Ability to moderate high-traffic chats and handle conflict calmly
• Organised and reliable with experience running calendars, workflows, and repeatable weekly plans
• Familiarity with community tools and bots such as MEE6, Dyno, and Collab.Land
• Experience in crypto casinos, sportsbooks, or iGaming
• Experience working with KOLs and influencers and coordinating community-driven campaigns
• Basic analytics skills including dashboard reading, KPI reporting, and sentiment tracking
• Event and community growth experience with quests, referral programs, and tournaments

What we offer

• Competitive salary plus performance bonus
• Remote-friendly environment
• High ownership and opportunity to grow into a Community Lead or Head of Community role

About Blitzed

Blitzed is building a crypto casino and sportsbook that pushes boundaries, with all development done in-house.