Forward Deployed Engineer

As a Forward Deployed Engineer at Jeeves, you sit where the product meets the most complex customers. You work hands-on with finance and engineering teams at high-growth and enterprise companies across Latin America, connecting Jeeves to their ERPs and internal systems, designing the flows they need, and owning the technical path to go-live. This is a production engineering role where you write and ship code while also being the technical person in the room with a customer's Controller or CFO.

What you'll do

• Build and ship integrations between Jeeves and customer ERPs and accounting systems such as NetSuite, SAP, Oracle, TOTVS, and local accounting tools using APIs and webhooks
• Map customer data models including chart of accounts, cost centers, entities, and vendors to Jeeves and keep them in sync
• Debug integration issues across systems end to end, from API logs to the customer's month-end reconciliation
• Build reusable integration patterns and internal tools so each new customer goes live faster than the last
• Scope and set up multi-entity, multi-currency configurations with the customer's finance team
• Design stablecoin payment and settlement flows alongside traditional rails such as SPEI, PIX, ACH, and SWIFT
• Help customers handle country-specific requirements such as CFDI in Mexico, NF-e in Brazil, and DIAN e-invoicing in Colombia inside their Jeeves workflows
• Work with Compliance and Risk teams to ensure customer setups stay within regulatory guardrails
• Own the technical side of onboarding for strategic accounts, from the first scoping call through go-live and adoption
• Run technical workshops with customer engineering and finance teams, sometimes on-site
• Write clear implementation plans, set expectations on timelines, and flag risks early
• Be the trusted technical point of contact after go-live for escalations and expansion
• Turn repeated customer requests into clear, prioritized input for Product and Engineering
• Partner with Sales and Account Management on technical discovery, solution design, and proofs of concept for large deals
• Document what you learn in the field including integration guides, known edge cases, and playbooks so the whole team benefits

What you bring

• 4+ years of professional experience in software engineering, solutions engineering, or technical implementation, including at least 2 years in customer-facing technical work
• Strong hands-on coding in at least one of Python, TypeScript/Node, or Go, with production experience building against REST APIs and webhooks
• Solid SQL and data-mapping skills, demonstrated by integrations or data pipelines you have built and supported
• A track record of owning a customer project through to go-live, including managing timelines and stakeholders on the customer side
• Professional fluency in English plus Spanish and/or Portuguese
• Ability to travel to customer sites in Latin America as needed

Nice to have

• Experience in fintech or payments, especially card issuing, payment rails such as SPEI, PIX, ACH, or SWIFT, or cross-border money movement
• Experience integrating with at least one ERP, accounting, or financial system such as NetSuite, SAP, Oracle, TOTVS, QuickBooks, or Xero
• A working understanding of how finance teams operate including AP, reconciliation, month-end close, and multi-entity accounting
• Hands-on work with stablecoin, on/off-ramp, or digital asset infrastructure
• Experience with LatAm e-invoicing and tax systems such as CFDI, NF-e, or DIAN
• A previous forward deployed, solutions architect, or implementation engineer role at a startup
• Experience building internal tooling that shortened implementation time

What we offer

• Remote or hybrid work based out of Bogotá, Colombia, with flexible access to the office in the Parque de la 93 area
• Full-time position

About Jeeves

Jeeves is the stablecoin-native banking platform for global enterprises. Thousands of companies across 35 countries run their corporate cards, payments, treasury and spend on one platform, processing more than $5B in annualized volume with payouts to 190 countries. The company has raised more than $400 million from Andreessen Horowitz, Y Combinator, CRV, Coinbase Ventures, GIC, AllianceBernstein, CoinFund and others.