Global Head of Operations and Middle Office

As Global Head of Operations and Middle Office at Flow Traders, you lead the firm's global operations strategy in line with trading and business objectives. You drive strategic direction, global coordination, and continuous optimization of operational infrastructure across all geographies. This role carries full accountability for post-trade execution, trade support, process automation, operational risk management, and regulatory compliance. You enable scalability, efficiency, and control in support of Flow Traders' trading ambitions across ETFs, bonds, FX, and Digital Assets.

What you'll do

• Lead the firm's global operations strategy in line with trading and business objectives
• Advise the board and senior leadership on operational decisions and business growth
• Prepare operations for market expansion and increased business activity
• Manage multi-regional operations and middle-office teams
• Ensure consistent processes, systems, controls, and standards across locations
• Establish KPIs, quality controls, and accountability frameworks
• Develop and monitor operational risk management and regulatory control frameworks
• Oversee controls across the trade lifecycle, settlement, reconciliation, and reporting
• Lead automation, digital transformation, data, and AI initiatives
• Partner with Technology and Product teams to improve post-trade infrastructure
• Reduce operational workload, improve efficiency, and strengthen service quality
• Act as the main operations contact for Trading, Risk, Compliance, Finance, and Technology
• Manage relationships with clearing banks, custodians, prime brokers, and other vendors
• Provide accurate management information and operational insights to the board
• Identify, anticipate, and mitigate operational risks across multiple jurisdictions

What you bring

• 10+ years of experience in financial services, with at least 5 years in leadership roles
• Deep expertise in trading operations and middle-office functions across multiple asset classes such as equities, derivatives, FX, and Digital Assets
• Proven success managing distributed teams across different time zones and cultures
• Experience with regulatory frameworks in Europe, North America, and Asia
• Strong understanding of technology platforms, data flows, and automation solutions in a trading context
• Highly analytical, decisive, and execution-oriented with a global mindset
• Outstanding communication and influencing skills to interact at all levels of the organization
• Bachelor's or Master's degree in Business, Finance, Engineering, or related discipline

What we offer

• Flow Academy and opportunities to attend domain-related conferences
• Daily catered lunch, great coffee, and a fully stocked kitchen and snack bar
• In-house bar and lounge with arcade, table tennis, billiards, and game consoles
• Company boat
• In-house gym and sessions with a nutritionist or personal trainer
• Bi-weekly massages
• Annual company trip and a variety of events throughout the year
• Global rotations across our offices worldwide
• Competitive salary and annual discretionary profit share
• Comprehensive benefits package

About Flow Traders

Flow Traders is a leading global proprietary trading firm and principal liquidity provider and market maker across ETFs, bonds, FX, and Digital Assets. The firm offers a collaborative, non-hierarchical culture with a small-company feel while maintaining competitive compensation and comprehensive benefits.