Global Investigator (APAC)

As a Global Investigator on TRM Labs' triage team, you are the first line of operational defense in a fast-moving crypto disruption pipeline. You will process inbound complaint data, validate outputs from the AI investigation platform, and route cases into investigative pipelines that result in frozen scam proceeds and seized assets. Your disposition calls turn complaints into freezes, takedowns, recovery handoffs, legal-process drafts, victim notifications, or closes.

What you'll do

• Validate and route hundreds of complaint dispositions per week, feeding a live asset-recovery pipeline.
• Catch AI errors that matter, such as false positives, merged syndicates, and misclassified scam patterns, before they propagate downstream.
• Enrich complaint selectors using a stack of more than forty commercial data-source integrations.
• Take the highest-priority complaints beyond disposition: trace funds through consolidation wallets to regulated exchanges or other actionable endpoints.
• Own clean shift handoffs so the around-the-clock operation never drops a lead, providing APAC-hours coverage that keeps the queue moving while colleagues in other regions are offline.

What you bring

• 4 or more years of investigative or analytical experience in the public or private sector, including hands-on blockchain analysis.
• Demonstrated experience tracing funds across chains and attributing addresses to real-world actors, including the judgment to tell an unattributed service from a privately controlled (unhosted) wallet.
• Experience building or contributing to cases that led to a freeze, seizure, arrest, or takedown.
• Strong AI fluency, meaning comfort using AI tools as a daily co-pilot, plus the judgment to know when they are wrong.
• Comfort operating in a fast-moving, fluid environment where the project's scope and emphasis may shift quarter to quarter.
• Strong written and verbal communication.

What we offer

• Daily schedule in your local time zone with coordination on global handoffs for time-sensitive items.
• Formal on-call rotation for high-priority events such as hacks and law-enforcement support, on a weekly rotation with occasional weekend coverage as needed.

About TRM Labs

TRM Labs is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco and operating as a distributed-first company with hubs in Los Angeles, New York, Washington D.C., London, and Singapore, TRM provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime by tracing illicit activity and constructing operating pictures of threat networks.