Infrastructure Engineer

As an Infrastructure Engineer at GetBlock, you join a Singapore-based Web3 and AI infrastructure company powering blockchains, protocols, and applications globally. You investigate and resolve incidents affecting RPC interfaces and blockchain nodes, monitor system health across 1,000+ bare metal servers, and help maintain the infrastructure standards that make GetBlock a top 5 Web3 infrastructure platform.

What you'll do

• Investigate and fix incidents related to RPC interfaces and blockchain nodes
• Find and resolve performance issues, slow responses, and API errors
• Monitor system health using dashboards and logs to detect problems early
• Analyze routing, timeout, and load balancing issues to improve reliability
• Reproduce and test issues in a safe test environment before applying fixes
• Keep troubleshooting guides, incident records, and playbooks up to date
• Review performance metrics to identify weak points and suggest improvements
• Write clear Root Cause Analysis reports with concrete next steps
• Help with deployments, migrations, and disaster recovery of blockchain systems

What you bring

• 3+ years in an SRE or DevOps role
• Strong understanding of API protocols: JSON-RPC, REST, WebSocket, GraphQL, and gRPC
• Experience with monitoring and logging tools: Grafana, Loki, Tempo, and VictoriaMetrics
• Hands-on experience with Envoy Proxy or similar tools for debugging traffic and routing issues
• Solid understanding of Linux systems (Ubuntu/Debian) for troubleshooting and debugging
• Scripting skills in Bash and Python
• Proficiency with API testing tools such as Postman and Insomnia
• Familiarity with CI/CD workflows (GitLab CI/CD and ArgoCD)

Nice to have

• Experience working with blockchain infrastructure and RPC node services
• Understanding of how blockchain RPC endpoints are structured and used
• Experience working in high-SLA production environments

What we offer

• 20 days of annual leave and 12 personal days to use for local celebrations, personal events, or when you need a break, plus paid sick leave
• Coworking space and AI tools compensation to support your productivity
• A personalized development roadmap and performance incentive bonuses tied to your impact
• Well-being support programs to help you maintain health and balance
• Fully remote work across time zones with a distributed international team
• Flexibility to choose your schedule and work approximately 40 hours a week in a way that suits you and your team

About GetBlock

GetBlock builds critical infrastructure for the digital economy, operating 1,000+ bare metal servers with global network coverage serving blockchains, protocols, and applications. Since Q4 2019, the company has grown to become a top 5 Web3 infrastructure platform, focused on deeper network coverage, faster performance, and new products that advance the blockchain ecosystem.