Key Account Manager

As a Key Account Manager at Fleek, you'll grow our vendor and seller base in India, owning a portfolio of the country's most important supply accounts end to end. You'll sit in our Supply team, reporting to our Supply Lead, and drive India toward its goals in monthly marketplace GMV by finding vendors, signing them, onboarding them and scaling them. India is one of Fleek's most important supply markets, and this hunting and farming role is the engine of its growth. Every vendor you bring onto Fleek puts millions of dollars of healthy inventory on the platform that 50,000 buyers in 100+ countries can suddenly see and order.

What you'll do

• Hunt and close key accounts by proactively sourcing aggregators, godowns and quality sellers across India, building a portfolio of vendors each averaging $35K+ in monthly GMV
• Own onboarding and activation, taking new vendors from first conversation to live, healthy catalog on the platform, fast
• Grow catalog depth and quality by driving healthy inventory onto the platform every month, growing over 20% month on month, with listing quality and freshness to match
• Drive monthly marketplace GMV growth for India, targeting 30% month on month growth
• Manage account health hand in hand with vendors, improving retention and bringing cancellation rates down
• Deepen share of wallet, strengthening relationships across your portfolio so Fleek captures a growing share of each vendor's inventory
• Build repeatable onboarding and scaling playbooks for the India vendor base as the supply org grows
• Use AI tools to scale account management, reporting and vendor communication, so you can run a bigger book than a traditional KAM ever could

What you bring

• 3 to 5 years in key account management, vendor management, seller management or B2B growth, ideally in a marketplace, e-commerce or D2C business
• A proven track record of growing a supply-side or seller base, with demonstrated ability to onboard, activate and scale sellers
• Direct experience negotiating pricing, commission or payout terms with vendors or sellers
• A working understanding of catalog and inventory operations, including listing quality, SKU management and product categorisation
• An AI-first mindset and existing comfort using AI tools to work faster
• Ability to report account health clearly and escalate issues to Ops, Supply and Product without drama
• Genuine excitement for building the supply side of a marketplace in a category that has never been digitised before

Nice to have

• Experience in fashion, apparel or lifestyle categories
• Familiarity with vendor onboarding via marketplace platforms such as Shopify or custom seller portals
• Exposure to regional or multi-city vendor networks in India
• Knowledge of the used-clothing or liquidation trade

What we offer

• Location in Delhi, with regular travel to vendors and supply hubs
• On-site and field-based work model
• High ownership, non-hierarchical and fast-moving culture in a post-Series B, hyper-growth environment

About Fleek

Fleek is fixing the fashion industry's broken supply chain by making secondhand the first choice. We've built a B2B marketplace and AI systems digitising the secondhand clothing trade, powered by FleekSort, an AI model that grades, prices and categorises items from a photo. Since 2022, we've saved 9 million items from landfill while tripling year-on-year. Today we connect suppliers across India, Pakistan and Dubai with roughly 50,000 retailers and resellers in 100+ countries.