Office Assistant

Gemini is seeking an Office Assistant to support day-to-day operations at its Arizona Operations Center. You serve as the primary on-site Office Services representative, partnering with Real Estate and Office Services leadership, Corporate Security, IT, People, property management, and external vendors to maintain a world-class office environment. Given the nature of the 24/7 operations and security-sensitive workplace, this role requires high professionalism, maturity, discretion, and consistent adherence to established policies and security protocols.

What you'll do

• Serve as the primary on-site Office Services point of contact and oversee day-to-day workplace operations, including shared spaces, pantry, supplies, mail, shipping/receiving, and workplace services.
• Support the workplace needs of a 24/7 Operations Center, including seating, parking, access, shared spaces, and general office readiness.
• Support the workplace portion of employee onboarding by coordinating desks, building access, parking, and office readiness with appropriate teams, and provide day-of onboarding support including welcoming new hires and helping them navigate the office.
• Support employee on-sites, leadership visits, and office events, including rooms, catering, transportation, vendors, and related logistics.
• Maintain familiarity with building procedures, emergency contacts, office service schedules, and key vendor contacts to ensure continuity of local operations.
• Serve as the day-to-day liaison with property management, building security, engineering, parking, and other building teams regarding access, maintenance, repairs, certificates of insurance, deliveries, and vendor access.
• Manage scheduling and day-to-day relationships with workplace vendors, including cleaning, pantry/beverage, furniture, moving, maintenance, shredding, and other office services.
• Proactively identify workplace issues, track them through resolution, and escalate as appropriate.
• Maintain seating charts and coordinate desk assignments, shared seating, workstation changes, and capacity needs.
• Manage office furniture, supplies, and workplace inventory, including tracking, storage, and readiness.
• Coordinate with appropriate internal teams when technology, security, or other specialized support is needed for the workplace.
• Anticipate workplace needs associated with headcount changes, onboarding, team on-sites, and operational schedules.
• Partner with Real Estate and Office Services leadership, Corporate Security, IT, and other stakeholders on office moves, openings, buildouts, decommissions, and workplace projects.
• Coordinate on-site execution of moves and projects, including vendors, packing, furniture, deliveries, access, employee communications, and move logistics.
• Track project tasks, timelines, open items, and office readiness and communicate risks or roadblocks to appropriate stakeholders.
• Participate in project meetings, site walkthroughs, vendor meetings, and move-in/move-out activities as needed.
• Partner closely with Corporate Security to administer employee badges/access, vendor and visitor access, and other physical security requirements.
• Maintain a security-minded approach to all workplace activities and ensure established access and security procedures are followed consistently.
• Follow security and operational protocols precisely without making exceptions or creating workarounds without appropriate approval.
• Recognize when an issue requires escalation and engage Real Estate and Office Services leadership, Corporate Security, People, IT, or other functional owners as appropriate.
• Support emergency preparedness, building incidents, and employee safety procedures in coordination with appropriate teams.
• Manage office-related purchasing, receipts, invoices, expenses, and supporting documentation.
• Maintain accurate vendor, project, inventory, access, parking, and operational records.
• Provide regular updates to Real Estate and Office Services leadership and proactively surface upcoming needs, risks, cost-saving opportunities, or operational improvements.
• Partner effectively with Corporate Security, IT, People, Finance, managers, property management, and other stakeholders.
• Draft and distribute clear, professional workplace communications regarding office operations, building updates, access, parking, events, and other employee-facing matters, as directed by Real Estate and Office Services leadership.
• Support additional Real Estate and Office Services projects and priorities as business needs evolve.

What you bring

• 2+ years of experience in office services, workplace operations, facilities coordination, office management, hospitality, or a related role.
• High level of professionalism, maturity, discretion, and sound judgment.
• Strong security mindset and demonstrated ability to follow established policies, procedures, and protocols consistently and precisely.
• Ability to work independently while understanding decision-making authority, functional ownership, and when escalation or approval is required.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities through completion.
• Excellent written and verbal communication skills, including the ability to draft clear, professional employee and vendor communications and represent Gemini appropriately with employees, leadership, vendors, and building partners.
• Experience coordinating vendors and working cross-functionally with teams such as IT, Security, People, and Facilities.
• Strong working knowledge of Google Workspace and Slack.
• Comfort with hands-on workplace responsibilities, including moving supplies, light office setup, and supporting office moves.

Nice to have

• Experience with workplace, access control, expense, or project-management systems.
• Experience supporting a call center, operations center, or other 24/7 workplace environment.

What we offer

• Competitive starting pay
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401(k) with company matching
• Paid parental leave
• Flexible time off

About Gemini

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering crypto products and services to individuals and institutions in over 70 countries. The company is publicly traded and focused on unlocking the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future.