Office Assistant

As an Office Assistant at Gemini, you serve as the primary on-site operations representative for our Arizona Operations Center. You support day-to-day workplace operations across facilities, employee experience, security, and office projects, working closely with Real Estate and Office Services leadership, Corporate Security, IT, People, property management, and external vendors. This role requires a high degree of professionalism, security awareness, and the ability to work independently while following established protocols and escalation paths. This position is required to be in-person five days per week at our Scottsdale, AZ office.

What you'll do

• Serve as the primary on-site Office Services point of contact and oversee day-to-day workplace operations, including shared spaces, pantry, supplies, mail, shipping/receiving, and workplace services.
• Support the workplace needs of a 24/7 Operations Center, including seating, parking, access, shared spaces, and general office readiness.
• Support employee onboarding by coordinating desks, building access, parking, and office readiness with appropriate teams.
• Support employee on-sites, leadership visits, and office events, including rooms, catering, transportation, vendors, and related logistics.
• Maintain familiarity with building procedures, emergency contacts, office service schedules, and key vendor contacts to ensure continuity of local operations.
• Serve as the day-to-day liaison with property management, building security, engineering, parking, and other building teams to coordinate access, maintenance, repairs, deliveries, and vendor access.
• Manage scheduling and day-to-day relationships with workplace vendors, including cleaning, pantry/beverage, furniture, moving, maintenance, shredding, and other office services.
• Proactively identify workplace issues, track them through resolution, and escalate as appropriate.
• Maintain seating charts and coordinate desk assignments, shared seating, workstation changes, and capacity needs.
• Manage office furniture, supplies, and workplace inventory, including tracking, storage, and readiness.
• Coordinate with appropriate internal teams when technology, security, or other specialized support is needed for the workplace.
• Anticipate workplace needs associated with headcount changes, onboarding, team on-sites, and operational schedules.
• Partner with Real Estate and Office Services leadership, Corporate Security, IT, and other stakeholders on office moves, openings, buildouts, decommissions, and workplace projects.
• Coordinate on-site execution of moves, including vendors, packing, furniture, deliveries, access, employee communications, and move logistics.
• Track project tasks, timelines, open items, and office readiness and communicate risks or roadblocks to appropriate stakeholders.
• Participate in project meetings, site walkthroughs, vendor meetings, and move-in/move-out activities as needed.
• Partner closely with Corporate Security to administer employee badges/access, vendor and visitor access, and other physical security requirements.
• Maintain a security-minded approach to all workplace activities and ensure established access and security procedures are followed consistently.
• Follow security and operational protocols precisely and know when an issue requires escalation to Real Estate and Office Services leadership, Corporate Security, People, IT, or other functional owners.
• Support emergency preparedness, building incidents, and employee safety procedures in coordination with appropriate teams.
• Manage office-related purchasing, receipts, invoices, expenses, and supporting documentation.
• Maintain accurate vendor, project, inventory, access, parking, and operational records.
• Provide regular updates to Real Estate and Office Services leadership and proactively surface upcoming needs, risks, cost-saving opportunities, or operational improvements.
• Partner effectively with Corporate Security, IT, People, Finance, managers, property management, and other stakeholders.
• Draft and distribute clear, professional workplace communications regarding office operations, building updates, access, parking, events, and other employee-facing matters as directed by Real Estate and Office Services leadership.
• Support additional Real Estate and Office Services projects and priorities as business needs evolve.
• Coordinate directly with new hires to provide office-specific information and ensure they understand access, parking, and arrival procedures.
• Provide day-of onboarding support, including welcoming new hires, helping them navigate the office, directing them to their assigned workspaces, and addressing general workplace questions.

What you bring

• 2+ years of experience in office services, workplace operations, facilities coordination, office management, hospitality, or a related role.
• High level of professionalism, maturity, discretion, and sound judgment.
• Strong security mindset and demonstrated ability to follow established policies, procedures, and protocols consistently and precisely.
• Ability to work independently while understanding decision-making authority, functional ownership, and when escalation or approval is required.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities through completion.
• Excellent written and verbal communication skills, including the ability to draft clear, professional employee and vendor communications and represent Gemini appropriately with employees, leadership, vendors, and building partners.
• Experience coordinating vendors and working cross-functionally with teams such as IT, Security, People, and Facilities.
• Strong working knowledge of Google Workspace and Slack.
• Comfort with hands-on workplace responsibilities, including moving supplies, light office setup, and supporting office moves.

Nice to have

• Experience with workplace, access control, expense, or project-management systems.
• Experience supporting a call center, operations center, or other 24/7 workplace environment.

What we offer

• Competitive starting pay.
• A discretionary annual bonus.
• Long-term incentive in the form of a new hire equity grant.
• Comprehensive health plans.
• 401k with company matching.
• Paid Parental Leave.
• Flexible time off.

About Gemini

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering crypto products and services to individuals and institutions in over 70 countries. As a publicly traded company, Gemini provides trusted access to the decentralized future and bridges traditional finance with the emerging cryptoeconomy.