Onboarding Analyst

As a Compliance Onboarding Analyst at BVNK, you manage the onboarding and due diligence process for individual clients, ensuring adherence to KYC, compliance, and risk management best practices. You work with Operations, Trading Team, Sales, and Management across our global team to support the expansion of our stablecoin-powered financial stack, now part of Mastercard.

What you'll do

• Manage the onboarding and due diligence process for individual (consumer) clients, ensuring adherence to KYC, compliance, and risk management best practices
• Oversee the end-to-end individual (consumer) customer application process, including collection, review, and verification of all required documentation
• Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) in line with internal policies and regulatory requirements
• Perform screening and due diligence checks, including Sanctions, Politically Exposed Persons (PEPs), and Adverse Media screening, investigating and resolving potential matches or alerts
• Conduct PEP risk assessments and make informed recommendations regarding escalations in accordance with internal policies and risk appetite
• Ensure compliance with all applicable laws, regulations, internal policies, and industry best practices throughout the customer onboarding lifecycle
• Make risk-based decisions on customer applications, determining when additional information, further investigation, or escalation is required, and follow through with appropriate actions
• Maintain accurate and complete customer records, ensuring all KYC documentation is up to date and audit-ready
• Identify and suggest improvements to onboarding processes to enhance efficiency, compliance, and customer experience

What you bring

• Fluency in English with excellent written and verbal communication skills
• Minimum 2 years of experience in KYC onboarding within payments, fintech, banking, or foreign exchange (FX)
• Familiarity with customer onboarding requirements across multiple jurisdictions, particularly the EU and US
• Strong understanding of KYC, AML, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) requirements for individual customers
• Proven experience conducting customer screening, including Sanctions, Politically Exposed Persons (PEPs), and Adverse Media checks, with the ability to assess results and manage escalations appropriately
• Strong analytical and investigative skills, with the ability to identify potential risks, make sound risk-based decisions, and escalate complex cases where required
• Experience working within a regulated financial services environment and maintaining compliance with internal policies and applicable regulatory requirements
• Hands-on experience using Sumsub or similar CRM/case management tools for customer onboarding and workflow management
• Excellent attention to detail, organisational skills, and the ability to manage multiple onboarding cases simultaneously while maintaining high standards of accuracy and compliance
• Ability to work effectively in a fast-paced, high-growth environment, managing competing priorities and meeting service level agreements (SLAs)

Nice to have

• Experience supporting Know Your Business (KYB) onboarding, including reviewing business documentation, identifying Ultimate Beneficial Owners (UBOs), and understanding corporate ownership structures

What we offer

• Competitive salary of €30,000 to €40,000 EUR (based on candidate experience and relevant certifications)
• Flexible working hours with hybrid work
• Flexible approach to holiday
• Opportunities to travel to offices around the world, including London and Cape Town, to collaborate with colleagues

About BVNK

BVNK is the stablecoin-powered financial stack for enterprises, now part of Mastercard. The company enables businesses to build financial products, unlock new markets, and move money in seconds across 130+ countries with 40+ licenses for fiat and digital assets globally. Trusted by industry leaders such as Corpay, Worldpay, Deel, and Flywire, BVNK delivers the infrastructure that makes stablecoins and fiat seamlessly usable through a single integration.