Ops Manager - People Success

As Ops Manager for People Success at Morpho, you build the People infrastructure that lets managers and team members make good decisions autonomously, rather than relying on a large HR function. This high-ownership role sits at the intersection of People, operations, and product thinking. You own People products end-to-end, from identifying where managers or team members struggle, to designing solutions, rolling them out, and improving them based on feedback.

What you'll do

• Own People products and projects from problem identification through rollout and iteration
• Speak regularly with managers and individual contributors to understand recurring friction and gaps in People infrastructure
• Turn recurring questions and manual work into clearer tools, better workflows, or automation
• Improve onboarding so new joiners, managers, and other owners know what to do without constant coordination from the People team
• Help improve performance, feedback, promotion, and career processes as Morpho scales
• Build and maintain compensation infrastructure: market data, principles, and decision tools that help managers and leadership make informed choices
• Make People information easy to find, understand, and use
• Use AI and automation to reduce repetitive work and improve user experience
• Support sensitive People situations when specific judgment, trust, or independence is needed
• Take on new People infrastructure problems where they create the most leverage across the organisation

What you bring

• Experience in general operations (Chief of Staff, Ops Manager) or People Operations, or as a leader who has owned People topics directly
• Strong analytical and modelling skills, comfortable with numbers
• A track record of earning trust and managing stakeholders across organisations, including senior ones
• Tech-savvy mindset: proactive with new tools, AI, and automation
• First-principles thinking and the ability to handle exceptions with logic rather than personal discretion
• A value for simplicity and willingness to cut process where it is not needed
• Understanding of strong culture and the ability to carry it without trying to reinvent it
• Resilience to feedback on topics where everyone has an opinion
• Strong ownership and autonomy
• Low ego

What we offer

• Fair, top-tier compensation
• Real flexibility
• Time together in Paris
• Great health coverage
• Support to keep learning

About Morpho

Morpho is a leading DeFi lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, and over 50 other investors. It serves over $1 billion in deposits and is used by institutional clients including Bitwise, Galaxy, and Anchorage Digital, as well as major crypto exchanges like Coinbase, Binance, and Kraken. Morpho is building an open credit network to give anyone, anywhere access to the best possible lending terms. Remote role from GMT -3 to +2 GMT.