Platform Product Manager - Payward Services

As a Platform Product Manager at Payward Services, you own the product roadmap for B2B2C platform products including KYC/KYB, lending, and unified APIs. You are a builder who can work end to end from concept through launch in a regulated environment, diving deep into how flows actually work and shipping products that integrate trading, payments, funding, and digital asset services.

What you'll do

• Own the product roadmap and build-out for B2B2C platform products such as KYC/KYB, lending, and unified APIs
• Define requirements, partner with Engineering on execution, and drive products from concept through launch and iteration
• Get hands-on with the product itself: understand how flows work, identify where they break, determine what needs to change to scale, and understand what it takes to bring products to market in a regulated environment
• Drive cross-functional execution with Engineering, Legal, Compliance, and Finance to turn roadmap priorities into shipped product
• Partner with Legal and Compliance to ensure new product builds meet regulatory requirements as part of design and build, not as a downstream gate
• Support operational functions tied to US regulated entities as needed to keep product work moving

What you bring

• Strong product management experience: you have owned a roadmap, shipped B2B or B2B2C products, and can speak fluently to product strategy, requirements, and execution
• Direct, hands-on experience implementing KYC, either building it in house or standing up a KYC solution to resell or offer to external parties
• Experience building or managing platform products such as shared infrastructure, APIs, internal client or partner models in a B2B or B2B2C context
• Comfort getting into technical weeds with Engineering, not just managing product from the outside
• Working familiarity with the US regulated financial landscape, enough to build products that meet regulatory requirements without needing explanation
• A track record of driving complex, cross-functional builds with no formal authority
• Excellent communication skills across regulators, boards, engineers, and commercial partners
• A working understanding of the financial services industry, whether gained at a major financial institution, fintech, startup, or through adjacent regulated experience, enough to reason about how regulation, compliance, and money movement shape product decisions

Nice to have

• Crypto or digital assets experience, in industry or through regulated product launches, including familiarity with crypto native operations such as treasury and custody
• Experience as a founder or early product hire at a fintech or crypto startup

About Payward

Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services, and CF Benchmarks. Over 15 years, Payward has built one of the most modern and globally accessible financial infrastructure platforms in the industry, designed to advance an open, global financial system.