Prime Client Services Associate

BitGo is looking for a Prime Client Services Associate to manage business operations for BitGo Prime's digital asset trading and financing services. You'll work within the BitGo Prime team, a high-performing group that provides critical operational service to institutional trading, lending, and borrowing clients in partnership with the Trust custody and compliance entity, account managers, salespeople, and finance teams.

What you'll do

• Manage BitGo Prime's trade and settlement workflows, including trade entry, asset transfers, reporting, and reconciliation
• Collaborate with Prime's business team to maintain optimal funding across various trading venues
• Serve as the first line of support for trading or financing operations related enquiries
• Lead process improvements, identify gaps, recommend improvements and automation opportunities
• Support testing efforts for all enhancements to proprietary systems
• Produce daily, weekly, and monthly reporting for internal and external stakeholders
• Assist the Sales and Client Services team with onboarding new counterparties
• Identify operational risks, introduce operational controls, and document policies and procedures
• Collaborate closely with the product and engineering team to improve products and services
• Develop and maintain relationships with clients, exchanges, liquidity providers, and third-party providers
• Stay up to date on market trends, opportunities, risks, and new projects within the digital asset industry

What you bring

• Incredible attention to detail and organizational skills
• Ability to effectively interact with others in a pleasant, professional manner
• Strong analytical skills and ability to understand asset flows and procedures
• Previous middle or back-office experience in financial services
• Ability to comfortably manage competing priorities in a fast-moving, dynamic environment
• Hands-on Excel or Google Sheets experience
• Bachelor's degree from an accredited university, or equivalent experience

Nice to have

• Trading, stock loan, or FX experience
• Experience managing and interacting with clients
• Macro programming exposure
• Genuine interest in financial services and cryptocurrency, with crypto experience professionally or personally

About BitGo

BitGo is the leading infrastructure provider of digital asset solutions, offering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Founded in 2013, BitGo pioneered the multi-signature wallet and is the largest independent digital asset custodian and staking provider in the world, processing approximately 20% of all global Bitcoin transactions and supporting over 600 coins and tokens. BitGo serves more than 1500 institutional clients in 50 countries and is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.