Product Site Reliability Engineer | Production Infrastructure

As a Product Site Reliability Engineer at Jump Trading, you join the Production Infrastructure team, a global organization that architects, builds, and maintains world-class infrastructure for our trading platform. You develop deep technical expertise across our trading system, proactively monitor and troubleshoot production environments, deploy changes while minimizing operational risk, and implement tools and processes that drive continuous improvement. You work across traders, operations, exchanges, and developers to optimize the trading environment and solve complex system issues.

What you'll do

• Develop deep technical expertise in your assigned product area and tech stack
• Own production deployment, configuration, and release processes
• Drive performance, reliability, and operability through continuous improvement
• Build and maintain production tooling that supports deployment, orchestration, monitoring, and system diagnostics
• Define and maintain observability, SLI/SLOs, and performance metrics in partnership with product owners
• Leverage metrics and capacity planning to ensure scalability and uptime
• Collaborate across engineering teams to troubleshoot and resolve complex production incidents
• Lead and coordinate incident response, root cause analysis, and post-mortems
• Influence architecture and promote best practices by aligning with global SRE teams
• Document processes and procedures; provide mentorship and cross-training to peers
• Actively manage operational risk for production changes

What you bring

• A degree in Computer Science, a related field, or equivalent professional experience
• At least 5+ years of relevant work experience in an IT ops role such as DevOps, SRE, Linux Systems Engineering, or Network Engineering
• Expert-level proficiency in C++
• A rigorous, detail-oriented approach to operations
• Strong understanding of the Linux operating system, including network and system configuration, kernel internals, scheduling, and performance tuning
• Strong understanding of networking concepts such as routing, multicast, LLDP, VLANs, and Ethernet
• A deep sense of ownership and desire to meet business priorities with urgency
• Ability to handle shared operational and periodic on-call duties
• Reliable and predictable availability

About Jump Trading

Jump Trading Group is committed to world-class research in Mathematics, Physics, and Computer Science. The company applies cutting-edge research to global financial markets, designs and deploys technologies across industries, funds start-ups, and partners with leading research organizations and universities.