Relationship Manager, B2B2C

As a Relationship Manager, B2B2C at AMINA Bank, you drive institutional growth by acquiring and developing high-value B2B relationships across private banks, pension funds, and corporate clients. You lead end-to-end sales processes including RFPs, onboarding coordination, and key-account management while ensuring exceptional service delivery and strategic alignment with a pioneering, FINMA-licensed bank operating from regulated hubs in Switzerland, Abu Dhabi, and Hong Kong.

What you'll do

• Lead the bank's institutional and B2B growth strategy across private banks, pension funds, institutional investors, and corporate clients, with a focus on the DACH region and opportunistic expansion across EEA countries.
• Secure large-scale institutional partnerships, including omnibus account structures, platform integrations, and product distribution agreements.
• Oversee end-to-end RFP processes, ensuring strong proposal quality, senior-level negotiations, and seamless onboarding.
• Act as the senior executive representative for major high-revenue institutional clients, driving proactive account revenue growth through upselling and cross-selling opportunities.
• Lead long-term relationship management, revenue optimization, and strategic account planning with C-suite stakeholders to drive adoption of digital asset solutions, custody, trading, tokenization, and related offerings.
• Provide senior oversight on complex onboarding processes, including institutional KYC, AML, and documentation workflows.
• Represent B2B priorities internally and ensure alignment with Operations, Risk, Compliance, Product, Technology, and Legal teams.
• Oversee the institutional client experience across digital banking platforms, communication channels, and digital onboarding.
• Collaborate with technology and product leadership to drive enhancements in digital asset infrastructure, wallet architecture, APIs, and platform experience.
• Lead cross-functional strategic initiatives, including institutional integrations, digital asset product launches, and partnership expansions, working directly with Executive Committee members and the Board on strategic priorities.

What you bring

• A university degree in Business, Finance, Economics, Mathematics, or a related field.
• Strong hands-on experience in the digital assets industry (custody, trading, tokenization, blockchain infrastructure, crypto products).
• Proven experience in the DACH/Germany market with an established institutional network.
• Strong technical understanding of blockchain, custody, wallets, token standards, APIs, and digital asset risk frameworks.
• One of the following experience profiles: 10-12 years in regulated banking with strong institutional/B2B exposure and digital asset expertise; or 5+ years in banking and 5+ years in digital assets; or 7+ years in the digital asset industry.
• Proven success in institutional sales, complex RFPs, strategic partnerships, and long sales cycles.
• Strong executive presence with experience engaging C-suite, regulators, and Board-level stakeholders.
• Established network across Switzerland, DACH, Europe, and the broader digital asset ecosystem.
• Ability to lead cross-functional initiatives across Product, Technology, Operations, Risk, and Compliance.
• Excellent communication, negotiation, and relationship-management skills.
• German and English fluency (mandatory).

Nice to have

• CFA or CAIA certification.
• French language skills, particularly for the Geneva market.

What we offer

• A role split between 50-70% new business development (hunting) targeting new institutional clients across Switzerland and Europe, and 30-50% account management (farming) growing and expanding relationships within an existing institutional/B2B client portfolio.

About AMINA Bank

AMINA Bank is a FINMA-licensed pioneer in regulated digital assets and banking, headquartered in Zug and operating from regulated hubs in Switzerland, Abu Dhabi, and Hong Kong. The bank offers fiat and crypto services, including custody, trading, tokenization, and digital wealth management to progressive investors, corporates, and institutions worldwide. Recognized by CB Insights and CVVC Global Report as a top 50 blockchain company, AMINA has won numerous awards including the 2023 European WealthBriefing Award for Digital Assets Solutions in the fund manager category.