RETAIL SUPERVISOR-CRYPTO.COM ARENA

As a Retail Supervisor at Levy, you support Team Store operations at Crypto.com Arena, helping to lead daily retail operations, game-day execution, merchandise presentation, inventory flow, and guest service standards. You work across Lakers and Kings events, Team LA Store operations, and other venue retail needs as assigned. Levy operates across 200 plus entertainment, sports, and restaurant venues nationwide, and you'll play a key role in delivering consistent, guest-focused retail experiences in a fast-paced environment.

What you'll do

• Support Team Store operations during Lakers, Kings, concerts, and special events, with a primary focus on Team LA Store execution
• Ensure the Team Store, registers, sales floor, stock areas, and selling locations are clean, organized, fully stocked, and event ready
• Assist with opening and closing procedures, including cash-handling expectations, register readiness, merchandise recovery, and end-of-shift standards
• Provide warm, friendly service to every guest and coach team members to deliver a high standard of service
• Support team members during shifts by assigning tasks, checking in on progress, offering coaching, and helping with onboarding when needed
• Assist with inventory tracking, restocking, replenishment, product placement, sizing standards, and merchandise organization
• Communicate with Team Store leadership on event needs, staffing support, operational priorities, and follow-up items
• Serve as a point of contact for questions, guest concerns, and team support during events
• Ensure company policies, uniform standards, service expectations, and operational procedures are being followed
• Share feedback with leadership on team performance, store needs, inventory challenges, and areas where additional support is needed
• Assist with consignment merchandise or special event retail needs when assigned

What you bring

• Experience in retail store operations, sports retail, or event retail
• Comfort with inventory counts and basic retail math
• A team-oriented mindset with some leadership or supervisory experience
• Strong communication and organizational skills
• A guest-first approach to service
• Comfort working in a lively, fast-moving environment
• Availability for evenings, weekends, holidays, and long hours

What we offer

• Pay rate of $24.00 per hour
• Instapay (early access to your wages) and high-interest savings through the EVEN app
• Associate shopping program
• Health and wellness program
• Discount marketplace
• Employee assistance program
• Opportunity for consistent hours based on results
• Exciting work environment supporting Lakers, Kings, and live event retail
• Opportunity to grow Team Store leadership and operational experience

About Levy

Levy is a leading presence in food, beverage, and retail across 200 plus entertainment, sports, and restaurant venues across the country. Founded in Chicago 40 years ago, Levy leverages creativity, custom strategies, impeccable service, and expertise in great food to create unforgettable experiences. Levy is a member of Compass Group USA.