Salesforce Administrator

As a Salesforce Administrator at NinjaTrader, you own the day-to-day administration and declarative configuration of the company's Salesforce org. You'll manage users and access, build and maintain flows, layouts, and list views, keep data clean, and resolve requests that keep the platform running smoothly across teams. You partner with analysts, developers, and stakeholders to confirm requirements before you build, deliver well-documented configuration, flag blockers early, and escalate complex work with the context others need to move it forward.

What you'll do

• Administer users, licenses, permission sets, and profiles to ensure the right people have the right access and that changes are made cleanly and on time
• Build and maintain declarative configuration including Custom Objects, Lightning record pages, page layouts, list views, Flows, and validation rules with strong attention to detail
• Work the day-to-day admin request queue, confirming requirements before building, communicating status, and closing the loop with stakeholders
• Import, export, and maintain data using Data Loader and related tools to support data quality and integrity across the org
• Build and maintain reports and dashboards that give teams clear visibility into their data
• Keep the org clean and well-governed by documenting your changes, maintaining ticket hygiene, and following sandbox and deployment practices
• Diagnose routine issues, ask clarifying questions, and escalate ambiguous or complex problems to analysts and developers with the context they need
• Partner with analysts and developers to turn requirements into sound solutions, contributing to working sessions and flagging risks early
• Continually grow your platform knowledge by learning the org's data model, security and sharing model, and automation capabilities as you take on increasingly complex admin work

What you bring

• 1-3 years of hands-on Salesforce administration experience or equivalent platform exposure
• Working proficiency with the core declarative toolset: users and permission sets, page layouts and record pages, list views, Flows, and validation rules
• Familiarity with data-management tools such as Data Loader and comfort with import/export and basic data cleanup
• A foundational understanding of the Salesforce security model including profiles, permission sets, and record access and visibility
• Ability to build and maintain basic reports and dashboards
• Strong attention to detail and a habit of documenting your work so nothing gets dropped
• Clear communication and a reliable, follow-through-oriented approach; comfort asking clarifying questions and flagging blockers early
• A genuine drive to continually learn and grow your Salesforce knowledge and capabilities

Nice to have

• BA or BS in a related field
• Salesforce Administrator (ADM-201) certification, or certification in progress
• Familiarity with change management and source control, including testing and deploying through sandboxes, change sets, or DevOps tools such as Gearset, SFDX CLI, or Git
• Prior experience with finance or financial markets

What we offer

• Salary of $70,000-$91,000 USD annually plus an annual target bonus of 6% (based 50% on individual performance and 50% on company/team performance)
• 401k plan with company match up to 3.5% of employee contributions
• 18 days of paid time off annually plus 7 paid holidays
• Hybrid work schedule for Chicago-based employees: in-office Tuesday through Thursday, remote on Mondays and Fridays, plus 20 additional flex remote days annually and 5 company-wide office-optional weeks tied to major holidays
• Paid Parental Bonding Leave
• Health, Vision, and Dental Coverage
• Life and Disability Insurance covered 100% by NinjaTrader
• 1 Service Day annually
• 5 Conditional Holidays annually

About NinjaTrader

NinjaTrader is an industry-leading retail trading platform and futures broker with over 2 million users and the number one rating in futures brokerage worldwide. Since 2003, the company has provided cutting-edge software and brokerage services to help traders navigate global financial markets.