Senior Associate/ Manager - Operation (US)

As a Senior Associate/Manager in Operations at Bitget, you support US futures, digital-asset, and equity operations by managing back-office workflows and ensuring operational readiness for new product launches. You work across trade flow management, position management, margin monitoring, reconciliation, internal and regulatory reporting, and business analytics, with a focus on exception management and scaling our infrastructure reliably while meeting regulatory expectations. This role requires deep knowledge of trade processes, margining, risk, reconciliation, and exchange regulations, particularly within US markets.

What you'll do

• Own and continuously improve back-office operations across core workflows, including trade flow management, position management, margin monitoring, reconciliation and balancing, internal reporting, regulatory reporting support, and business analytics.
• Own trade lifecycle exception management end to end, including monitoring and reporting frameworks (SLAs, KPIs, dashboards), incident triage, investigation, escalation, resolution, and implementation of durable fixes.
• Ensure clearing operations comply with applicable CFTC, NFA, exchange, and other regulatory requirements, and support regulatory reporting, audits, examinations, and responses to regulatory inquiries.
• Partner closely with Product, Engineering, Risk, Accounting, Compliance, Legal, and external partners to define requirements, influence roadmap priorities, and translate business needs into practical, scalable, and well-controlled solutions.
• Lead operational readiness for new product launches, including requirements definition, UAT and test case design, operating playbooks, cutover planning, go-live support, and post-launch stabilization.
• Identify and implement automation, tooling, and process improvements to reduce operational friction, minimize manual work, and improve scalability and control.

What you bring

• 5+ years of experience in financial services or fintech operations, with relevant FCM, broker-dealer, clearing, or listed derivatives experience and a strong focus on trade operations, margin, reconciliation, or exception management.
• Deep understanding of the end-to-end trade lifecycle in regulated financial markets, including clearing, settlement, margining, position reconciliation, delivery, and default management across listed futures, options on futures, and prediction markets.
• Demonstrated experience supporting product launches and operational readiness, including requirements gathering, UAT execution, playbook development, go-live support, and post-launch stabilization.
• Strong cross-functional partnership skills, with experience working effectively with Product, Engineering, Risk, Compliance, and other stakeholders in fast-moving environments.
• Working knowledge of listed derivatives products and market structure, with an interest in digital assets, blockchain, and cryptocurrency markets.
• Ability to use generative AI responsibly, with appropriate human oversight, to produce business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

About Bitget

Bitget is the world's largest Universal Exchange, serving over 125 million users with access to over 2M crypto tokens, 100+ tokenized stocks, ETFs, commodities, FX, and precious metals. The company is driving crypto adoption through partnerships with LALIGA and MotoGP, and supports blockchain education initiatives through UNICEF, aiming to reach 1.1 million people by 2027.