Senior Associate, Product Operations

As a Senior Associate in Product Operations at Grayscale, you own the operations behind our rapidly expanding index-based product suite. You'll build the processes and operational judgment needed to support the platform as it launches, adjusts, and retires products, serving as the operational backbone connecting Product Management, Marketing Operations, and Legal & Compliance.

What you'll do

• Lead the annual index description review process, coordinating filings, communications, and collateral updates with Legal to keep prospectus disclosures accurate and current for every product.
• Own execution of benchmark changes and share splits, maintaining the monthly closing price monitoring sheet and partnering with Product Management and Capital Markets to ensure changes land without disruption to calculation times or costs.
• Monitor and communicate fund expense ratio changes across stakeholders, ensuring downstream materials and systems stay in sync.
• Project manage the operational rollout of new product launches end-to-end, including front-end process, back-office coordination, project plans, and unplanned issues, as the key operational partner to Product Development and Product Management.
• Drive the fund liquidation process by building the analytical framework and coordinating cross-functional execution so liquidations close cleanly and on schedule.
• Own the master calendar of fund board-driven product changes, keeping preparation and follow-through on track alongside Product Management and Legal.
• Serve as the go-to owner of operational inputs feeding key product decisions such as prospectus changes, business-model changes, and new launch data.
• Ensure Product Management and Legal always have accurate, timely information to act on.

What you bring

• A bachelor's degree.
• 4-7 years of experience in product operations, product development, fund operations, or a closely related function within asset management, ETFs, index products, or financial services.
• Working knowledge of prospectus filings, index/benchmark administration, fund board processes, and the regulatory environment governing registered products.
• Strong project management skills, with the intuition to anticipate what's coming next in a product's cadence such as lead times, upcoming filings, and dependencies.
• High attention to detail and comfort owning recurring operational deliverables such as monitoring sheets, master calendars, and filings with accuracy and consistency.
• Proven ability to manage cross-functional relationships and drive alignment across Product Management, Legal & Compliance, Capital Markets, and Marketing.
• Clear written and verbal communication skills, with experience coordinating across internal teams and external parties such as regulators, index providers, and fund boards.
• Comfort operating in a fast-paced, evolving industry, with genuine interest in and enthusiasm for the digital asset space.

Nice to have

• An advanced degree.
• Familiarity with digital asset products.
• Experience with '33 Act, '40 Act, and/or private placement product structures, each of which follows a distinct regulatory and operational cadence.

What we offer

• Salary range of $140,000-$190,000 annually, based on experience and qualifications.
• Medical, Dental, and Vision coverage.
• A 401(k) retirement plan with company match.
• A generous PTO policy.
• A flexible work environment with remote weeks.
• Fertility and family planning benefits.
• Health allowances.
• Commuter reimbursement.

About Grayscale

Grayscale is the largest digital asset-focused investment platform in the world by AUM and offers the broadest selection of digital asset investment products in the U.S. by number of products. The platform spans institutional-grade solutions from single-asset exposures to diversified and thematic strategies, combining decades of traditional finance experience with digital asset leadership.