Senior Engineering Manager - Agent Experience

As a Senior Engineering Manager for Agent Experience at Robinhood, you'll own the engineering execution of one of the company's most ambitious and high-visibility zero-to-one products. You'll lead a team of engineers building premium, AI-powered features natively within the Robinhood app for high-net-worth customers. This role requires comfort navigating ambiguity, aligning with product leadership, and delivering reliably in a fast-moving environment with executive visibility.

What you'll do

• Lead and develop a high-performing engineering team of approximately 15, owning hiring, performance, and career development across the full stack (iOS, Android, web, backend, and LLM/AI)
• Partner closely with product managers and data scientists to define and execute the Concierge product roadmap, from initial scoping through launch
• Drive delivery of complex, zero-to-one product features, including AI-powered financial planning tooling
• Navigate ambiguity and product direction changes with clarity and composure, maintaining team focus and momentum through shifting priorities
• Represent the engineering team in executive-level discussions, communicating progress, risks, and tradeoffs clearly to senior leadership and the C-suite
• Establish proactive quality measures, reliability standards, and engineering best practices suited to a high-risk, customer-facing product
• Champion a culture of accountability, technical excellence, and continuous improvement within your team

What you bring

• 8+ years of software engineering experience, with 3+ years in an engineering management role leading teams of 10 or more
• Demonstrated track record leading user-facing product development, ideally in consumer fintech, wealth management, or a high-stakes customer experience domain
• Experience building or scaling zero-to-one products, including navigating high ambiguity and frequent direction changes
• Strong cross-functional partnership skills and experience working closely with product managers to define roadmaps and translate business goals into clear engineering plans
• Comfort presenting to and engaging with senior leadership and C-suite stakeholders, including managing expectations in high-visibility settings
• Proven ability to build and maintain service reliability standards and proactive quality practices on consumer-grade systems
• Familiarity with LLM/AI systems, or experience working alongside teams building AI-powered features
• Excellent written and verbal communication skills with the ability to create clarity from complexity

Nice to have

• Experience in regulated financial products or familiarity with wealth management offerings such as tax and estate planning
• Background in both platform/infrastructure and product engineering, enabling strong technical breadth across the stack
• Experience supporting a team through organizational transitions or leadership changes

What we offer

• Challenging, high-impact work to grow your career
• Performance-driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
• 401(k) matching
• Top-tier benefits including 100% paid health insurance for employees with 90% coverage for dependents
• Access to the Robinhood Employee Fund, giving eligible US employees the opportunity to invest in a private employee fund with exposure to Robinhood Ventures funds
• Access to leading AI tools on the market and continuous AI skill-building for all employees
• Lifestyle wallet, a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life and disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, and parental leave
• Exceptional office experience with catered meals, events, and comfortable workspaces
• Base pay range of $264,000-$310,000 USD depending on location and zone

About Robinhood

Robinhood's mission is to democratize finance for all. The company serves millions of customers with products spanning brokerage, retirement, and wealth management, including Concierge, a premium offering designed for high-net-worth customers. This role is based in the Menlo Park, CA office with in-person attendance expected 5 days per week.