Senior Manager, Compliance

As Senior Manager, Compliance at MNEE APP LLC, you will support the Chief Compliance Officer in running the company's U.S. compliance program across financial crimes compliance (BSA/AML and sanctions) and consumer compliance. You will lead the compliance team, operate compliance systems and controls, and execute the program, policies, and priorities set by the Chief Compliance Officer in a visible, hands-on leadership role.

What you'll do

• Support the Chief Compliance Officer in managing day-to-day compliance activities relating to BSA/AML, sanctions, and applicable consumer protection requirements
• Assist with drafting and updating policies, procedures, and guidance addressing BSA/AML, OFAC sanctions, Regulation E, UDAAP, and other applicable consumer compliance requirements for approval by the Chief Compliance Officer
• Develop, update, and deliver training on BSA/AML, sanctions, and consumer compliance requirements; track completion and identify additional training needs
• Perform monitoring and testing of BSA/AML, sanctions, and consumer compliance controls; document findings and track corrective actions to closure
• Review customer complaints, disclosures, and error resolution practices for compliance with applicable consumer protection requirements; escalate concerns and assist with resolution
• Monitor changes to BSA/AML, sanctions, and consumer protection requirements, assess their impact on operations, and assist with implementing approved changes
• Operate and optimize MNEE APP's compliance tools and systems, including SumSub, Sardine, Veriff, and Chainalysis, by tuning rules and thresholds, coordinating with vendors, and escalating issues
• Prepare data and draft updates for the annual corporate risk assessment required under the BSA for review and approval by the Chief Compliance Officer
• Work with internal teams, vendors, and partners to resolve day-to-day compliance questions and implement compliant solutions
• Coordinate responses to internal and external audit requests and gather supporting documentation
• Build a working understanding of MNEE APP products and services and assess how product and regulatory changes affect compliance
• Supervise, manage, and develop the compliance team, including coaching, performance feedback, and workload planning
• Evaluate the operational performance of compliance controls and recommend enhancements
• Track transaction monitoring, blockchain analytics, sanctions, and other alert queues to ensure volumes are cleared within prescribed SLAs
• Conduct quality control reviews of analyst work and track follow-through on feedback
• Report team metrics, SLA performance, complaint trends, and emerging issues to the Chief Compliance Officer on a regular basis

What you bring

• A bachelor's degree
• Minimum 5 years of experience in compliance roles in Fintech, Payment Systems, or Crypto, including at least 2 years leading or supervising a team
• Working knowledge of the Bank Secrecy Act, the PATRIOT Act, OFAC and sanctions requirements, and FinCEN and MSB obligations
• Working knowledge of consumer protection requirements, including Regulation E, UDAAP, complaint handling, and error resolution
• Hands-on experience with transaction monitoring, identity verification, sanctions screening, or blockchain analytics tools
• Experience managing work queues, SLAs, and quality control reviews
• Analytical and data-driven approach, with a habit of finding ways to improve productivity, efficiency, and outcomes
• Proven ability to deliver results in a cross-functional organization
• Strong organizational and interpersonal skills for working with team members, senior leadership, colleagues outside the department, and vendors
• Strong verbal and written communication skills to inform and educate team members and prepare accurate compliance reports
• Ability to learn and adapt quickly in a fast-moving startup environment

Nice to have

• CAMS or CRCM certification
• Previous Money Services Business (MSB) experience
• Experience in both BSA/AML and consumer compliance
• Familiarity with the Gramm-Leach-Bliley Act and data privacy requirements

What we offer

• Remote work, with a preference for US-based applicants in the Eastern Time Zone
• Competitive salary
• Work-life balance and support for career development

About MNEE APP LLC

MNEE APP LLC is a financial technology company building a self-custodial, multicurrency wallet that enables people to buy, use, store, and swap cryptocurrencies on mobile. The company is registered with FinCEN as a Money Service Business and is committed to helping people navigate digital asset usage securely and confidently.