Short Term Planning Analyst

As a Short Term Planning Analyst at Robinhood, you support staffing performance across a 1-90 day horizon by analyzing data, identifying gaps, and recommending adjustments. You join the Workforce Optimization team, which ensures the right staffing levels are in place to support customers effectively while balancing efficiency and scale. You'll use reporting, modeling, and trend analysis to improve forecast accuracy and staffing outcomes, playing a key role in ensuring the business responds effectively to changing demand, especially during high-impact events.

What you'll do

• Drive performance against critical metrics such as SLA and interval-level attainment through data-driven staffing decisions
• Analyze trends and identify root causes of forecast variance, performance gaps, and operational inefficiencies
• Develop and manage reports and models to inform short-term staffing strategies
• Partner cross-functionally with Operations, Forecasting, and BPO partners to improve staffing outcomes and productivity
• Translate data into clear insights and actionable recommendations for leadership
• Support real-time and short-term staffing adjustments during business-critical events
• Identify opportunities to improve, automate, and scale workforce planning processes

What you bring

• 1-3 years of experience in analytics, operations, consulting, or a similar role focused on problem-solving
• Strong analytical skills with advanced proficiency in Excel or Google Sheets
• Experience working with data using SQL or similar tools
• Ability to break down ambiguous problems and use data to inform decisions
• Clear communication skills, with the ability to explain insights to a range of audiences
• Experience with Python, R, or data visualization tools such as Tableau or Looker
• Experience working in environments with evolving priorities and changing demand

What we offer

• Challenging, high-impact work to grow your career
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet, a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life and disability insurance, fertility benefits, and mental health benefits
• Time off including company holidays, paid time off, sick time, parental leave, and more
• Exceptional office experience with catered meals, events, and comfortable workspaces
• Base pay range depends on location: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $98,000-$115,000 USD; Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $86,000-$101,000 USD; Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $77,000-$90,000 USD, plus bonus opportunities and equity
• This role is based in Denver, CO; Westlake, TX; or Chicago, IL, with in-person attendance expected at least 3 days per week

About Robinhood

Robinhood is building the future of finance by democratizing access to financial markets. The company is focused on solving the world's biggest financial problems and supports high-performing, fast-moving teams with ethics at the center of everything they do.