Solutions Architect, Integrations (AUS)

As a Solutions Architect, Integrations at Sardine, you own implementations end to end, serving as the technical bridge between customer environments and our agentic risk platform. You'll work across APIs, webhooks, data mapping, and event-driven workflows to deliver scalable, high-quality integrations, partnering closely with customers and cross-functional teams in engineering, product, and post-sales.

What you'll do

• Work closely with clients and provide end-to-end support during their onboarding process, setting customers up for success
• Own APIs, SDK documentation, integration guides, and overall support documents
• Analyze clients' requirements from technical and functional perspectives and design solutions using deep knowledge of Sardine's system and products' capabilities
• Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables
• Build a deep understanding of customers' business problems, technical requirements, and success criteria to provide solutions using Sardine's technology
• Provide product feedback to internal stakeholders as the eyes and ears on the ground

What you bring

• 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst, working with multiple technical teams, both internal and external
• 3+ years of B2B SaaS experience working in the relevant domain such as payment, fraud, risk, or compliance
• Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical audiences
• Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion
• Experience with basic SQL querying and JSON payload analysis
• Experience with API specs like OpenAPI, web development, and writing scripts to build internal tools using bash scripting, Python, SQL, Ruby, Golang, or Postman

What we offer

• Generous compensation in cash and equity
• Early exercise for all options, including pre-vested
• Remote-first work culture, work from anywhere
• Flexible paid time off and year-end break
• MacBook Pro delivered to your door
• One-time stipend to set up a home office including desk, chair, and screen
• Monthly meal stipend
• Monthly social meet-up stipend
• Annual health and wellness stipend
• Annual learning stipend
• Health insurance, dental, and vision coverage for employees and dependents (US and Canada specific)
• 4% matching in 401k / RRSP (US and Canada specific)

About Sardine

Sardine is the leading agentic risk platform for fighting financial crime. The integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine's platform is strengthened by one of the fastest-growing fraud consortiums in the market, and trusted by leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com.