Solutions Architect Lead - US/CAN, West Coast

As a Solutions Architect Lead at Sardine, you'll lead client onboarding for our fraud and compliance products. You'll manage end-to-end integrations, translate technical requirements into solutions, and ensure smooth, successful deployments. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives solving complex problems with practical, scalable solutions.

What you'll do

• Lead and develop a high-performing integration team focused on delivering seamless client onboarding and scalable technical solutions
• Work closely with clients and provide end-to-end support during their onboarding process, setting them up for success
• Own APIs, SDK documentation, integration guides, and overall support documents
• Analyze clients' requirements from technical and functional perspectives and design solutions by understanding our system and products' capabilities
• Manage implementation projects, including monitoring quality, managing timelines, mitigating risk, and driving deliverables
• Build a deep understanding of customers' business problems, technical requirements, and success criteria to provide solutions utilizing Sardine's technology
• Provide product feedback to internal stakeholders as the eyes and ears on the ground

What you bring

• 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst, working with multiple technical teams both internal and external
• 3+ years of B2B SaaS experience working in payment, fraud, risk, or compliance
• Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical audiences
• Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion
• Experience with basic SQL querying and JSON payload analysis
• Experience with API specs like OpenAPI, web development, and writing scripts to build internal tools using languages such as bash, Python, SQL, Ruby, or Golang, or tools like Postman

What we offer

• Generous compensation in cash and equity
• Early exercise for all options, including pre-vested
• Remote-first work culture, work from anywhere
• Flexible paid time off and year-end break
• Health insurance, dental, and vision coverage for employees and dependents (US and Canada)
• 4% matching in 401k or RRSP (US and Canada)
• MacBook Pro delivered to your door
• One-time stipend to set up a home office with desk, chair, screen, and other essentials
• Monthly meal stipend
• Monthly social meet-up stipend
• Annual health and wellness stipend
• Annual learning stipend

About Sardine

Sardine is the leading agentic risk platform for fighting financial crime. The integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine's platform is strengthened by one of the fastest-growing fraud consortiums spanning over 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine.