Solutions Engineer

BitGo is seeking a Solutions Engineer based in Singapore to serve clients across the APAC region. You will work closely with prospective and current customers, delivering workshops and training on BitGo's digital asset products and services, and guiding them through the technical journey from sales to onboarding. This role combines pre-sales and post-sales expertise to nurture long-term client relationships.

What you'll do

• Lead technical and product demos throughout the pre and post-sales cycles, driving technical workshops, solution architecture, implementation guidance, and presentations to executive stakeholders
• Manage continuous client relationships by understanding their business requirements, expectations, and technical support needs alongside their technical architecture
• Collaborate with Executive Directors, Product Management, and Engineering Teams to contribute feedback on new product features
• Act as a client advocate, providing valuable feedback to internal teams
• Clearly communicate client requirements to the Sales Team for their sales calls
• Explain APIs and create compelling technical demonstrations using strong technical skills

What you bring

• Bachelor's or Master's degree in Computer Science, Engineering, Programming, or a related field
• 5+ years in a client-facing and/or technical role such as Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, or Customer Success Manager
• 5+ years of experience in blockchain, cryptocurrencies, financial services, banking, payments, or trading
• Proven ability to lead and manage client engagements and projects in both pre-sales and post-sales capacities
• Experience collaborating with Subject Matter Experts on RFIs, RFPs, and technical proposals
• Demonstrated understanding of web services and applications, PaaS, SaaS, APIs, and SDKs
• Development experience with Javascript, Typescript, Python, and other web-based technologies and stacks
• Exceptional professionalism, clear and effective verbal and written communication, and strong ability to self-manage with professional judgment
• Proficiency in English, written and spoken

Nice to have

• Proficiency in Mandarin, Japanese, or Korean

What we offer

• Competitive salary
• Benefits vary based on location

About BitGo

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. As the largest independent digital asset custodian and staking provider in the world, BitGo serves thousands of institutions and millions of retail investors globally, handling a significant portion of Bitcoin network transactions.