Sr. Specialist, Product Experience Design, Crypto

As a Senior Specialist, Product Experience Design for Mastercard's Crypto Solutions team, you will shape the future of risk, compliance, and security solutions that enable financial institutions to safely participate in the digital asset ecosystem. You will design intuitive, customer-centric experiences that simplify complex compliance and security signals into actionable insights, working closely with Product, PMTs, and Engineers to translate strategy into intuitive digital experiences.

What you'll do

• Design end-to-end user experiences for Crypto Solutions products, including onboarding, researching, monitoring, and reporting journeys
• Apply best-practice UX methods to identify and validate solutions to customer problems, and create final deliverables for Engineering partners
• Work closely with Product Managers, PMTs, and Engineers to translate product strategy and customer needs into intuitive digital experiences
• Develop user flows, wireframes, prototypes, and high-fidelity designs, and validate them through user research and usability testing
• Design communications and decks to pitch new product ideas and concepts to stakeholders
• Support hands-on product-feature design within initiatives, contributing to timely, quality deliverables that meet stated goals
• Partner with senior-level peers to gain experience and grow your design skillset over time

What you bring

• Hands-on experience in a user experience function, with a tactical skillset in designing and validating solutions that solve user problems
• Experience in enterprise software, fintech, payments, compliance, fraud, cybersecurity, or comparable industry
• Ability to execute tactical design outputs, with support from senior-level peers as needed
• Proficiency in Figma for UX prototyping and design systems
• Proficiency in PowerPoint for communicating design concepts and product ideas
• Familiarity with design thinking principles
• Comfort collaborating across Product, PMT, Engineering, and Data Science in a cross-functional environment

Nice to have

• Digital asset or blockchain exposure
• Experience developing new designs using Copilot, Figma Make, or other generative AI tools

About Mastercard

Mastercard powers economies and empowers people in over 200 countries and territories worldwide. The Crypto Solutions team within the Financial Crimes organization is driving the next generation of risk, compliance, and security solutions as traditional financial infrastructure converges with blockchain-based payment networks.