Staff Site Reliability Engineer

As a Staff Site Reliability Engineer at NinjaTrader, you'll lead the SRE function and ensure the availability, performance, and scalability of the trading systems that power our platform used by over 2 million traders worldwide. You'll join the Platform Engineering team, deploy single- and multi-cluster services to Kubernetes, and partner with Product Engineering and Technical Operations to maintain 99.95% uptime across the trading platform.

What you'll do

• Serve as the technical lead for the SRE function, setting technical direction and mentoring engineers across reliability initiatives
• Analyze, troubleshoot, and remediate production issues with a systematic problem-solving approach to keep revenue-generating systems running
• Participate in a weekly 12x7 on-call rotation, including weekend deployments and checkouts before markets open on Sundays
• Perform initial root cause analysis and remediation of production incidents
• Build tools that automate repetitive tasks, deployments, and incident responses with the goal of minimal human involvement
• Design reliable monitoring and alerting systems with Product and QA teams, establishing and tracking SLIs and SLOs across web, mobile, desktop, and trading platforms
• Leverage Infrastructure as Code tools like Terraform to automate provisioning, scaling, and management across all platforms
• Collaborate with Product Engineering, Operations, and other cross-functional teams to deliver features on time while meeting scalability, security, and performance requirements
• Implement security and compliance best practices such as SOC 2 and PCI DSS throughout the software delivery lifecycle for web, mobile, and desktop deployments

What you bring

• 8+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles
• Expertise with Kubernetes, Docker, and container orchestration
• Hands-on experience with CI/CD tools such as GitHub Actions or equivalent
• Proficiency in programming languages such as Python, Bash, or Go, and automation tools such as Ansible, Terraform, or Helm
• Hands-on experience with AWS, GCP, or Azure, including in-depth knowledge of networking, security, and identity management in cloud environments
• Knowledge of monitoring and observability tools such as Prometheus, Grafana, Datadog, or similar
• Strong collaboration, communication, and leadership skills, with the ability to influence technical decisions across teams and mentor junior engineers

Nice to have

• Trading industry experience
• Contributions to open-source projects

What we offer

• Salary of $160,000 to $210,000 USD plus an annual target bonus of 12%, based on individual performance (50%) and company/team performance (50%)
• 401(k) plan with up to 3.5% company match
• 23 days of annual paid time off plus 7 paid holidays
• Hybrid work schedule in Chicago: in-office Tuesday through Thursday, remote on Mondays and Fridays, plus 20 additional flex remote days annually and 5 company-wide office-optional weeks tied to major holidays
• 1 service day annually
• Paid parental bonding leave
• Health, vision, and dental coverage
• Life and disability insurance covered 100% by NinjaTrader

About NinjaTrader

NinjaTrader is an industry-leading trading platform and futures broker with over 2 million users, ranked as the number one rated futures brokerage worldwide. The company provides award-winning software and brokerage services across web, mobile, and desktop, equipping traders with tools to navigate global financial markets.