Team Lead, Financial Crime Compliance QA

As Team Lead for Financial Crime Compliance QA at OKX, you will lead a team of QA Analysts who review AML Transaction Monitoring alerts, Name Screening, Enhanced Due Diligence (EDD), and other financial crime investigations. You own the day-to-day delivery and quality of the QA program, set and uphold review standards, and develop your team's expertise. Working closely with Financial Crime Operations, Compliance leadership, and Product teams, you will turn QA insights into lasting improvements in investigation quality and the effectiveness of the firm's financial crime controls.

What you'll do

• Lead, mentor, and develop a team of QA Analysts by setting clear objectives, allocating daily workload, managing capacity and productivity, conducting regular one-to-ones and performance reviews, and supporting hiring, onboarding, and training of new team members
• Own the end-to-end delivery of QA reviews across Transaction Monitoring, Name Screening, Sanctions, EDD, and other AML investigations, ensuring reviews are completed on time, to a consistent standard, and in line with agreed sampling plans and service levels
• Perform second-level reviews of QA Analyst findings, validate defect ratings, resolve disputes or challenges from Operations, and personally review complex, high-risk, or escalated cases as the final QA decision-maker
• Design, maintain, and enhance the QA framework, including scorecards, error taxonomies, risk-based sampling methodologies, procedures, and quality standards that reflect AML/CFT regulatory requirements, internal policies, and emerging crypto-specific typologies
• Lead regular calibration sessions within the QA team and with Financial Crime Operations to align on policy interpretation, grey areas, and scoring methodology
• Produce and present QA management information, dashboards, and trend analysis to Financial Crime and Compliance leadership, identifying systemic issues, root causes, and emerging risks
• Act as the primary QA point of contact for Financial Crime Operations leadership, Team Leads, Product, Policy, and other Compliance teams, driving agreement on corrective actions and escalating material control weaknesses
• Partner with Operations and Training teams to translate QA findings into targeted coaching, training content, and procedural updates, acting as a Subject Matter Expert on AML investigations and crypto typologies
• Drive the adoption and continuous improvement of AI-enabled quality tools such as QA Copilot, defining requirements, leading user acceptance testing and process validation
• Represent QA in AML projects, process changes, and program enhancement initiatives, providing input on control design, quality standards, and implementation readiness
• Undertake additional projects and assignments as delegated by the Head of Compliance Assurance

What you bring

• A Bachelor's degree in law, finance, business administration, or a related field
• 10+ years of experience in the financial services industry with significant focus on AML/CFT and financial crime compliance
• Proven hands-on experience in AML Transaction Monitoring and Financial Crime Investigations, including alert disposition, case investigation, and SAR/STR decisioning
• Demonstrated people leadership experience, including managing, coaching, and developing teams of analysts or investigators
• Strong understanding of global AML/CFT regulatory expectations and sanctions requirements
• Excellent analytical and judgment skills, with the ability to identify root causes and systemic issues and translate them into practical recommendations
• Strong stakeholder management skills and the confidence to challenge, influence, and drive agreement with senior stakeholders
• Experience producing management information and presenting findings to leadership or governance forums
• High attention to detail and a commitment to accurate, consistent, high-quality documentation
• Fluent in English with excellent written and verbal communication skills

Nice to have

• A relevant compliance certification such as CAMS or ICA
• Experience in the cryptocurrency or digital asset industry, including familiarity with blockchain analytics tools such as Chainalysis, Elliptic, or TRM Labs, and crypto-specific financial crime typologies
• Experience in Quality Assurance and/or Monitoring and Testing of AML controls, including designing scorecards, sampling methodologies, and QA frameworks

What we offer

• Competitive total compensation package
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized applications. The company is trusted by hundreds of large institutions seeking access to crypto markets and is backed by Proof of Reserves. OKX is part of OKG, a group bringing blockchain value to users worldwide through products including OKX, OKX Wallet, and OKLink.