
As a Technical Program Manager at Galaxy, you own operational readiness execution for each data center campus, leading the site-level workstream from early design coordination through final turnover. You translate the VP of Operational Readiness's standards into site-level execution, serving as the primary operations representative across Construction, Engineering, EHS, PMO, Commissioning agents, third-party data center (3PDC) operators, and tenants. Managing multiple sites concurrently across varying stages of development, you ensure operational requirements are embedded early and carried through to a clean, accountable handoff to the Technical Operations Manager before transitioning to the next site in the portfolio.
What you'll do
- Represent Operations as the primary site-level stakeholder during design and pre-construction phases, ensuring operational requirements, maintainability, and Galaxy's operating standards are reflected in project deliverables
- Partner with Engineering & Operations Reliability and Construction teams to identify and resolve design gaps that could impact operational performance or safety post-turnover
- Ensure the site as built aligns with the operating model Galaxy intends to execute, surfacing discrepancies early and driving resolution through appropriate channels
- Maintain visibility into project schedules and proactively surface risks to operational readiness timelines to the VP of Operational Readiness
- Serve as Operations' site-level representative throughout the commissioning process, ensuring systems are commissioned in alignment with technical standards set by Engineering & Operations Reliability
- Coordinate between Commissioning agents, Engineering, Construction, and 3PDC operators to align on scope, sequencing, and acceptance criteria
- Validate that commissioning outcomes meet the technical and operational thresholds required for turnover
- Maintain commissioning records that support audit readiness and serve as reference documentation for the Technical Operations Manager post-handoff
- Work alongside the Technical Operations Manager and Technical Operations Engineer to assess and validate 3PDC operator readiness ahead of turnover milestones, including procedure readiness, staffing, training records, and site familiarization
- Ensure operators have the documentation, qualifications, and site-specific knowledge required to assume operational responsibility at Ready For Service
- Own the punch list process through final item completion, ensuring all outstanding items are resolved and formally accepted before turnover
- Execute a structured, documented handoff to the Technical Operations Manager upon turnover completion and disengage to focus on the next site in the portfolio
- Serve as the primary operations liaison across all project stakeholders, maintaining alignment and accountability across PMO, Construction, Engineering, EHS, Commissioning agents, 3PDC operators, and tenants
- Maintain a clear and current picture of each site's readiness status across all workstreams and communicate progress, risks, and decisions to the VP of Operational Readiness
- Partner with PMO to ensure operational milestones are integrated into the master project schedule and tracked to completion
- Drive the resolution of cross-functional dependencies that could impact readiness timelines or turnover quality
- Ensure EHS requirements are accounted for throughout commissioning and turnover activities in coordination with the EHS team
- Validate that site conditions, operator practices, and life-safety systems meet applicable standards prior to turnover
- Ensure regulatory and compliance documentation is complete, accurate, and transferable to the Technical Operations Manager at handoff
- Where applicable, engage with tenants and their representatives throughout the commissioning and turnover process to ensure alignment on timelines, access, and operational expectations
- Serve as the operational point of contact for tenant-facing questions and commitments during the pre-turnover phase, coordinating with the Technical Operations Manager on items that will carry forward post-handoff
What you bring
- 8+ years of experience in data center operations, commissioning, or critical facilities program management
- Demonstrated experience managing complex, cross-functional programs in mission-critical environments
- Strong technical foundation in electrical, mechanical, and controls systems common to data center environments
- Experience owning commissioning and turnover processes in a structured, milestone-driven environment
- Proven ability to manage multiple concurrent sites and stakeholder relationships without loss of detail or accountability
- Strong communication skills with the ability to translate technical complexity for diverse audiences across organizational levels
Nice to have
- Prior experience in hyperscale or large-scale data center environments
- Familiarity with OSHA, NFPA, NETA, and relevant IEC/IEEE standards
- Experience working within or alongside a formal PMO structure
- Background in construction management, critical systems commissioning, or facilities engineering
- Military, utility, or industrial operations background
What we offer
- Competitive base salary and discretionary bonus
- Paid Time Off
- 14 company-paid holidays
- Company-paid health and protective benefits for employees, partners, and dependents
- 3% 401(k) company contribution
- Generous paid Parental Leave
- Free coaching and counseling sessions through Headspace
- Free breakfast and lunch daily
- Employee Resource Groups
Benefits may vary depending on location.
About Galaxy
Galaxy is a global leader in digital assets and data center infrastructure. The company operates an institutional digital assets platform spanning trading, investment banking, asset management, staking, self-custody, and tokenization technology, while also investing in and operating cutting-edge data center infrastructure to power AI and high-performance computing. Headquartered in New York City, Galaxy has offices across North America, Europe, the Middle East, and Asia.
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