Technical Program Manager

As a Technical Program Manager at Sardine, you own integration project plans for complex, multi-stakeholder enterprise engagements with formal governance and predictable reporting. You'll establish clarity on milestones, dependencies, and timelines while keeping Engineering, Product, and Solutions aligned on the critical path, all while moving at startup speed.

What you'll do

• Own the integration project plan for enterprise engagements, including milestone deliverables, dependencies, and implementation timeline
• Serve as the client's trusted point of contact throughout integration, communicating regularly and proactively, surfacing risks early, and deeply understanding requirements
• Track client-specific product feature requests from intake through resolution so tickets don't get lost or stall without visibility
• Establish RACI and roles/responsibilities upfront on every engagement so accountability is unambiguous to both Sardine and the client
• Manage regular, structured communication across Engineering, Product, Integrations, and the client, managing expectations proactively
• Ensure deliverables and artifacts are organized, current, and owned by the right person
• Build fluency in the Sardine product so you can engage as a thought partner on feature requests, not just relay status
• Report on project health: deliverable slippage and root cause, dependency risk, and capacity planning across concurrent enterprise engagements

What you bring

• 7+ years of technical program or project management experience, including time spent managing implementations for large enterprise clients
• Direct experience working inside or against enterprise client formal project management expectations (structured governance, RACI, milestone-based reporting) and judgment to apply that rigor without over-engineering for smaller or faster-moving clients
• Experience in fintech, payments, fraud, risk, or compliance, ideally at a B2B SaaS company selling into enterprise clients
• Ability to act as a thought partner to Engineering and Product, speaking credibly about technical dependencies and tradeoffs to help unblock and prioritize
• Excellent written and verbal communication skills, with ability to translate technical status into language enterprise clients and executives will trust
• Strong organizational skills and ability to run multiple concurrent, high-stakes client engagements without dropping details

What we offer

• Generous compensation in cash and equity
• Early exercise for all options, including pre-vested
• Remote-first work culture, work from anywhere
• Flexible paid time off and year-end break
• Health insurance, dental, and vision coverage for employees and dependents (US and Canada)
• 4% matching in 401k / RRSP (US and Canada)
• MacBook Pro delivered to your door
• One-time home office setup stipend for desk, chair, screen, and more
• Monthly meal stipend
• Monthly social meet-up stipend
• Annual health and wellness stipend
• Annual learning stipend

About Sardine

Sardine is the leading agentic risk platform for fighting financial crime. The platform unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine.