Technical Program Manager

As a Technical Program Manager at Sardine, you own the integration project plans for complex, multi-stakeholder enterprise engagements. You'll manage milestone deliverables, dependencies, implementation timelines, and client-specific feature requests while maintaining the governance rigor that enterprise clients expect, all at the pace of a fast-growing startup.

What you'll do

• Own the integration project plan for enterprise engagements, including milestone deliverables, dependencies, and implementation timeline
• Be the client's trusted point of contact throughout the integration, communicating regularly and proactively, surfacing risks early, and deeply understanding the client's requirements
• Track client-specific product feature requests from intake through resolution, ensuring tickets filed with Engineering and Product don't stall without visibility
• Establish RACI and roles/responsibilities upfront on every engagement so accountability is unambiguous to both Sardine and the client's project office
• Manage regular, structured communication across Engineering, Product, Integrations, and the client, and manage client expectations proactively rather than reactively
• Ensure deliverables and artifacts are organized, current, and owned by the right person
• Build real fluency in the Sardine product so you can engage as a thought partner on feature requests, not just relay status between the client and the team
• Report on project health: deliverable slippage and root cause, dependency risk, and capacity planning across concurrent enterprise engagements

What you bring

• 7+ years of technical program or project management experience, including time spent managing implementations for large enterprise clients
• Direct experience working inside or against an enterprise client's formal project management expectations, including structured governance, RACI, and milestone-based reporting, with the judgment to apply that rigor appropriately across different client sizes and speeds
• Experience in fintech, payments, fraud, risk, or compliance, ideally at a B2B SaaS company selling into enterprise clients
• Comfort acting as a thought partner to Engineering and Product, able to speak credibly about technical dependencies and tradeoffs to help unblock and prioritize
• Excellent written and verbal communication skills, with the ability to translate technical status into language an enterprise client's project office and executive stakeholders will trust
• Strong organizational skills and the ability to run multiple concurrent, high-stakes client engagements without dropping details

What we offer

• Generous compensation in cash and equity
• Early exercise for all options, including pre-vested
• Remote-first work culture
• Flexible paid time off and year-end break
• Health insurance, dental, and vision coverage for employees and dependents (US and Canada specific)
• 4% matching in 401k or RRSP (US and Canada specific)
• MacBook Pro delivered to your door
• One-time stipend to set up a home office
• Monthly meal stipend
• Monthly social meet-up stipend
• Annual health and wellness stipend
• Annual learning stipend

About Sardine

Sardine is the leading agentic risk platform for fighting financial crime. The company's integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.