VIP Relationship Manager

As a VIP Relationship Manager at OKX, you drive growth in the MENA region by acquiring new VIP clients while building long-term relationships with existing high-value clients. You play a key role in shaping and executing OKX's regional VIP strategy, expanding the platform's footprint across the local market and working closely with regional and global growth, product, and business intelligence teams.

What you'll do

• Identify, engage, and onboard prospective VIP clients across the MENA region while serving as the primary point of contact for an existing portfolio
• Build and strengthen client relationships through strategic outreach, consistent communication, client profiling, and a deep understanding of their trading needs
• Develop a strong pipeline of high-value prospects through market intelligence, industry networks, referrals, events, and other relevant channels
• Guide prospective and existing clients through OKX's product offerings, VIP structure, onboarding journey, and platform updates
• Drive revenue growth by converting new opportunities, increasing engagement across existing accounts, and identifying ways to scale business partnerships
• Collaborate with stakeholders across growth, product, and business intelligence teams to support client acquisition and deliver optimal experiences throughout the client lifecycle
• Contribute to regional growth strategies and actively participate in online and offline marketing activities, client engagements, and industry events

What you bring

• 4+ years of experience in business development, account management, VIP sales, or client services within cryptocurrency, finance, FX, or a related field
• A proven track record of acquiring VIP or high-value clients and successfully managing and growing client portfolios
• Strong relationship-building, prospecting, negotiation, and closing skills
• Strong analytical and problem-solving skills with a data-driven approach to pipeline development and portfolio growth
• Fluency in English; Arabic language skills are a plus
• Openness to business travel across MENA and other regions as required

Nice to have

• Experience working with trading platforms or exchanges
• An established network within the MENA trading, investment, or digital asset ecosystem

What we offer

• Competitive total compensation package
• Learning and development programs and education subsidy for your growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for you and your dependants

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized applications. OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets, backed by Proof of Reserves. The company operates globally with a culture built on the principles of "We Before Me", "Do the Right Thing", and "Get Things Done".