AI Forward Deployed Engineer

As an AI Engineer on the Internal Tools & Automation team at CoinDesk, you'll identify operational bottlenecks across the business and build tools to eliminate them. This is a shipped-focused role where you prototype with LLMs and build agentic workflows, owning what you build all the way to production. Your work spans Customer Success, Exchange Operations, Trading, and Custody, wherever there's friction worth fixing.

What you'll do

• Partner with a business counterpart to identify and scope operational bottlenecks, then build the tools to fix them
• Move autonomously across the organization: gather requirements, secure data access, and earn the trust of teams you're helping
• Ship quickly using whatever fits: n8n, Make, Zapier, Lovable, or custom Python
• Build and maintain production AI systems: RAG pipelines, conversational interfaces, workflow automation, internal agents
• Run workshops and training sessions to help non-technical teams use what you build
• Define metrics upfront, track them, and tell the story of what changed

What you bring

• A portfolio of things you've built: personal projects, side tools, public demos, GitHub repos, writeups, or live URLs
• Evidence you move fast with LLMs: experience running multiple coding agents in parallel and matching model intelligence to task complexity
• Production instincts: you understand the gap between "it works in the demo" and "it works at 3am". You know evals, error handling, and observability
• A process-driven mindset: you document how things work, write SOPs and checklists, and stay sharp without dropping things
• The ability to translate what you built into terms that matter to your business partner
• 5+ years in a role where you shipped tools that people actually used

Nice to have

• Experience with vector databases such as Qdrant, Pinecone, or pgvector
• Familiarity with SQL and relational databases so you can pull your own data
• Docker or containerization basics
• Any exposure to blockchain or trading concepts

About CoinDesk

CoinDesk is the most trusted media, events, indices and data company for the global crypto economy. Since 2013, the award-winning team has delivered news and insights on the transformation in society and culture that comes with the future of money. CoinDesk was acquired by the Bullish group in November 2023 and operates as an independent subsidiary with an editorial committee protecting journalistic independence.