Backend Engineer

As a Backend Engineer at Plume, you will lead the development of new features for our SaaS platform, improve system architecture, and ensure the scalability and reliability of our cloud-based software. You will collaborate with cross-functional teams including product managers, designers, and other engineers to deliver high-quality software and contribute to the continuous improvement of the product. This is an in-office role based in our Hyderabad, India location.

What you'll do

• Architect and design new features for our SaaS product, ensuring solutions are scalable, maintainable, and meet customer needs
• Build and maintain robust, high-performing software solutions for our SaaS platform, writing clean, efficient, and testable code
• Collaborate with product managers, designers, and other engineers to define and implement product features that meet business requirements and customer needs
• Continuously improve application performance and scalability, focusing on optimizing cloud-based resources and database performance
• Write unit and integration tests, conduct code reviews, and ensure adherence to coding standards and engineering best practices
• Provide technical leadership and mentorship to junior engineers, helping them develop their skills and advance their careers
• Investigate and resolve software issues in collaboration with the support team to fix bugs and improve the overall user experience
• Ensure the SaaS product complies with security best practices and regulatory standards, implementing security features to protect user data and sensitive information
• Stay current with the latest technologies and industry trends, incorporating modern practices into the development process
• Produce clear technical documentation to support the development, deployment, and maintenance of software systems

What you bring

• A Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience
• At least 5+ years of professional experience in software development, with significant experience working on SaaS products or cloud-based platforms
• Strong proficiency in languages commonly used for SaaS development such as Golang, JavaScript, TypeScript, Python, Scala, or Java
• Experience working with cloud platforms such as AWS or Google Cloud, including cloud architecture, microservices, and containerization
• Strong knowledge of relational and NoSQL databases such as MySQL, PostgreSQL, or MongoDB, with experience in database optimization
• Hands-on experience with CI/CD pipelines, containerization using Docker, and orchestration tools such as Kubernetes
• Familiarity with Agile development processes and tools such as Jira or GitHub
• Proficiency with version control tools like Git
• Excellent analytical and problem-solving skills with a focus on delivering high-quality solutions
• Strong written and verbal communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders

Nice to have

• Experience building, maintaining, and scaling SaaS applications in high-availability and high-traffic environments
• Familiarity with microservices architecture and cloud-native application patterns
• Experience with test automation frameworks and practices
• Understanding of web application security, data encryption, and secure coding practices
• Previous experience mentoring or leading engineering teams

About Plume

Plume is the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers. The company partners with over 400 ISP customers, including some of the world's largest such as Charter, Liberty Global, and J:COM. Plume's software-defined network uses OpenSync, an open-source, silicon-to-cloud framework for smart spaces, allowing ISPs to decouple service offerings from hardware and rapidly deliver new services over a multi-vendor, open-platform architecture.