Head of Solutions Engineering

As Head of Solutions Engineering at Offchain Labs, you lead client-facing technical strategy while staying hands-on with code, integrations, prototypes, and implementation details. You work directly with leading application teams to improve their experience using Arbitrum technology, accelerate their growth, and help bring ambitious on-chain products to market. This is a senior player-coach role where you collaborate closely with engineering and third-party teams across the Arbitrum ecosystem, and company leaders including the CTO and Head of Product.

What you'll do

• Lead strategic client engagements by partnering directly with customers to develop bespoke solution concepts, guide onboarding and adoption, and build long-term partnerships that drive success on Arbitrum.
• Proactively identify, contribute to, and advocate for strategic partnerships with promising application teams, fostering an ecosystem of engaging on-chain experiences.
• Work directly with the Product team to relay and incorporate feedback from projects and the developer community into the roadmap, and help shape the go-to-market strategy of new products, especially for the developer audience.
• Work alongside engineering and research teams to improve the overall platform, from core protocol customizations to application-layer improvements, based on your work with clients.
• Own developer success across leading application teams in the Arbitrum ecosystem, working alongside builders to solve challenges involved in using and integrating with Arbitrum technology, and accelerating their development.

What you bring

• Direct experience working with fintech companies or financial institutions to improve, modernize, or transform core infrastructure.
• 8+ years of experience in technical roles, ideally across solutions engineering, software engineering, infrastructure, architecture, or similar functions.
• 4+ years of experience leading, managing, and developing high-performing technical teams.
• Strong experience designing scalable, reliable systems and translating complex technical requirements into practical implementation plans.
• A strong fundamental understanding of blockchain technology, including how decentralized networks, smart contracts, rollups, and on-chain infrastructure operate.
• Proven experience working directly with clients in professional or commercial settings, with the ability to communicate technical concepts clearly, connect them to business objectives, and guide customers through complex implementation decisions.
• Strong collaboration skills with both internal and external teams.
• Experience writing Rust, Solidity, or Golang.

What we offer

• Remote-first global workforce plus New York office
• Professional reimbursement program for industry conference attendance, certifications, and more
• Medical, dental and vision coverage (US and select other countries)
• 401k retirement plan with company match (US only)
• Wellness stipend
• Home office setup and ergonomic equipment program

About Offchain Labs

Offchain Labs is a pioneer in blockchain scalability and security. The company built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution, with hundreds of projects and dApps deployed on it today. Backed by $124 million in funding, Offchain has demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions.

Note: This role cannot be performed in California or Colorado.