HR Systems & Process Transformation Senior Manager

As an HR Systems & Process Transformation Senior Manager at OKX, you will drive the implementation and governance of global HR technology initiatives. This role focuses on digital transformation delivery, program management, process redesign, system governance, risk management, and global adoption. You combine strong digital transformation and PMO capabilities with practical HR systems knowledge and work effectively across HR, Engineering, Information Security, Compliance, Legal, and regional teams.

What you'll do

• Drive global HR technology and process transformation initiatives, translating strategic priorities into structured implementation plans, milestones, and measurable outcomes.
• Manage day-to-day PMO and delivery activities for HR systems initiatives, ensuring project timelines, actions, risks, and stakeholder decisions are actively managed.
• Coordinate global system rollouts across HR, Engineering, and regional teams, including UAT, defect tracking, implementation readiness, cutover, launch, and post-launch stabilization.
• Partner closely with Engineering to ensure HR requirements, business rules, controls, and launch expectations are clearly understood and incorporated into product delivery.
• Review existing HR processes and identify opportunities to simplify, standardize, and automate workflows before introducing new technology.
• Develop and maintain HR system governance frameworks, including role-based access controls, permission matrices, approval structures, and access review processes.
• Ensure HR systems and processes meet data privacy, regulatory, security, and audit requirements by partnering with relevant stakeholders.
• Maintain strong change-control, documentation, and governance standards for system enhancements and process changes.
• Support the design and rollout of automation and AI-enabled HR processes, identifying where policies, compliance requirements, approvals, controls, and human intervention need to be embedded within the employee journey.
• Drive change management and adoption activities, including stakeholder engagement, communication, training, and rollout support across countries and HR teams.

What you bring

• Experience delivering HR transformation, HR technology, digital transformation, or enterprise systems programs in a Manager or Senior Manager capacity.
• Strong hands-on project and program management and PMO experience, particularly across complex, cross-functional initiatives.
• A good understanding of HR systems, processes, and employee lifecycle workflows.
• Comfort partnering with technical teams.
• A strong process improvement mindset with experience in workflow automation, digitalization, or AI-enabled transformation.
• A high degree of ownership, ability to push initiatives forward, challenge stakeholders constructively, and manage multiple workstreams simultaneously.

Nice to have

• Experience with system governance, access management, controls, or data privacy.

What we offer

• Competitive total compensation package
• Learning and development programs and education subsidy for your growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for you and your dependants

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized applications. OKX is trusted by hundreds of large institutions seeking access to crypto markets and is backed by Proof of Reserves. OKX is part of OKG, a group bringing the value of blockchain to users worldwide through products including OKX, OKX Wallet, and OKLink.