Investment Operations Associate

As an Investment Operations Associate at Bitwise Asset Management, you join a team managing $15B+ in client assets across a suite of crypto investment products including ETFs, separately managed accounts, private funds, institutional staking, and hedge fund strategies. You report to the Director, Head of Investment Operations and collaborate with portfolio managers, accounting, and service providers to support Bitwise's professionally managed crypto investment products. This role involves owning and improving operational processes, settlement functions, reconciliations, and transaction approvals, while playing a key part in supporting existing and new funds as Bitwise brings innovative products to market.

What you'll do

• Provide full support to Bitwise's Portfolio Management and trading platform
• Maintain transaction data in internal systems and update and reconcile trade spreadsheets, including daily cash and position reconciliation
• Monitor and instruct trade settlement with custodians and counterparties, resolving fails or breaks promptly
• Support full processing of trades and resolve operational issues
• Process investor subscriptions and redemptions, and maintain investor accounts
• Review custodial changes, client transfers, and verify client wire instruction changes
• Review Subscription Documents and other fund documentation on an ongoing basis
• Ensure operational processes are fully documented, tested, and adequately supported
• Contribute to ongoing process improvement by identifying operational risks, surfacing issues early, and driving solutions
• Work closely with investor relations, portfolio management, and trading teams across multiple business units

What you bring

• 2-4+ years of industry experience
• Strong technical and analytical skills alongside exceptional communication abilities
• Knowledge of accounting and reconciliation of trades and settlements
• Working knowledge of reconciling transactions with brokers, custodians, and other counterparties
• Demonstrated ability to manage and juggle multiple competing priorities and responsibilities
• Proven track record of identifying operational risks, surfacing issues early, and driving solutions
• Collaborative, self-motivated, and adaptable work style with high attention to detail in fast-paced environments

What we offer

• Salary of $90,000-$120,000 plus equity compensation (final offer determined by experience, skills, qualifications, and location)
• Health insurance including dental and vision plans
• Health, Dependent Care, and Commuter Flexible Spending Accounts
• Paid Parental Leave
• Life insurance and short- and long-term disability plans
• Company-funded 401(k) plan with no matching required
• Unlimited PTO and 10 paid company-wide holidays
• Company-wide winter break for most roles
• Office spaces in San Francisco, New York, and London
• Meals and snacks provided in office
• Paid company cell phone or stipend
• Bitwise "Buddy" Program for 30-day new-hire success
• Annual anniversary gifts and company-wide events
• Internal Women of Bitwise (WOB) group with social events

About Bitwise Asset Management

Bitwise Asset Management is a crypto asset manager with over $15B in client assets under management, serving thousands of financial advisors, family offices, and institutional investors. Founded eight years ago, Bitwise provides index and active investment solutions across ETFs, separately managed accounts, private funds, institutional staking, and hedge fund strategies. The firm is a close-knit team of 100+ global professionals backed by accomplished venture capital investors and financial services veterans.