Project Manager

As a Project Manager at Ripple Treasury, you guide client implementations of our cloud-based treasury and risk management platform across Latin America and the United States. You will manage end-to-end delivery of sophisticated solutions, coordinate resources across multiple time zones and countries, and serve as the trusted point of contact ensuring clients achieve their financial objectives.

What you'll do

• Lead end-to-end delivery of client-facing Ripple Treasury solution implementations, managing scope, timelines, budgets, and deliverables to agreed standards
• Serve as the primary point of contact for client project teams, building trust and ensuring alignment on goals, achievements, and expectations
• Create and maintain detailed project plans in accordance with Ripple Treasury's project management methodology
• Collaborate cross-functionally with Product, Implementation, and Customer Success teams to align project objectives and execution
• Coordinate delivery across multiple Latin American countries and the United States, spanning time zones and languages
• Manage bank connectivity and integration workstreams across Latin American and US banking partners
• Define and supervise critical success factors for each engagement, ensuring alignment with client business objectives
• Identify and mitigate project risks, clarify roles and responsibilities, and escalate issues to leadership as needed
• Establish project governance, ensuring oversight and compliance with delivery standards
• Lead project communication, including regular status updates to client executives, internal collaborators, and business units
• Identify opportunities for process improvement, automation, and efficiency enhancements across the delivery lifecycle

What you bring

• 3+ years of experience in client-facing project management, preferably within a SaaS or B2B enterprise software environment
• Strong relationship-building skills with the ability to engage and influence client team members at multiple levels
• Proven track record leading multiple sophisticated projects simultaneously with remote resources and global teams
• Demonstrated capability to proactively recognize, monitor, and handle project risks and issues
• Strong listening, presentation, and consultative communication abilities with the capacity to customize messages for diverse audiences
• Highly organized with a demonstrable track record of delivering projects on time and within budget
• Ability to thrive in a fast-paced, high-growth environment while balancing multiple priorities
• Experience leading projects for clients across Latin America and the United States, with awareness of local business customs and regulatory frameworks
• Business-level fluency in Spanish
• Existing right to work in the United States

Nice to have

• Technical competence and understanding of Treasury Management Systems (TMS) or financial software products
• Familiarity with Latin American and US bank connectivity standards and payment schemes
• Business-level proficiency in Portuguese

What we offer

• Competitive salary, bonuses, and equity
• Competitive benefits covering physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend
• R&R days to rest and recharge
• Generous wellness reimbursement and weekly onsite and virtual programming
• Generous vacation policy, work with your manager to take time off when you need it
• Industry-leading parental leave policies and family planning benefits
• Catered lunches, fully-stocked kitchens with premium snacks and beverages, and regular team events
• Professional development budget to support learning
• In-office collaboration flexibility: 10+ days per month at one of our offices in Miami, New York, San Francisco, or Chicago
• Bi-weekly all-company meeting with business updates and leadership discussion
• Team offsites, bonding activities, and social events

About Ripple

Ripple builds crypto solutions for financial institutions, businesses, governments and developers to improve the global financial system. Ripple Treasury empowers finance and treasury teams worldwide with a cloud-based platform that delivers real-time insight into cash, liquidity, and risk positions, enabling better financial decisions and stronger outcomes.