Senior Exchange Operations Analyst

As a Senior Exchange Operations Analyst at Bullish, you'll play a pivotal role in ensuring the seamless and secure functioning of our NYSE-listed institutionally focused digital asset platform. You join the Exchange Operations team as a senior individual contributor, bringing deep technical expertise and operational ownership to the day-to-day running of the exchange. You'll work at the forefront of market infrastructure, serving as a hands-on operator and subject matter expert for both internal teams and institutional clients.

What you'll do

• Execute and oversee day-to-day cryptocurrency exchange operations, ensuring the integrity of the end-to-end trading lifecycle from order routing and matching through settlement, reconciliation, and risk management. Take hands-on ownership of exchange platform configuration, order latency monitoring, and operational support for trading clients.
• Partner closely with sales, institutional clients, and technology teams in Product and Engineering to support the launch of new products and ensure seamless platform operations. Engage with Finance, Risk, Legal, and Compliance on regulatory and operational matters.
• Support the end-to-end onboarding process for institutional clients, serving as a technical and operational point of contact to understand and address their connectivity and product requirements.
• Identify and drive continuous improvement and automation of client workflows and operational processes to enhance platform efficiency, reduce operational risk, and scale capabilities. Take initiative in proposing and implementing solutions independently.
• Maintain and contribute to operational procedures and controls documentation to ensure regulatory compliance. Develop working knowledge of key exchange regulatory requirements, including disaster recovery functionality and testing, self-crossing prevention, pre-trade risk checks, cybersecurity controls, and platform resiliency standards.
• Serve as a senior responder for operational incidents and platform events, leading triage and resolution efforts and producing post-incident documentation. Act as an escalation point for complex issues requiring deep technical or operational knowledge.

What you bring

• A Bachelor's degree in Finance, Business, Computer Science, Technology, or a related field.
• 3+ years of experience in a trading operations, custody operations, or trade support role within digital assets, FinTech, or electronic trading.
• A solid understanding of the cryptocurrency industry, custody solutions, digital asset market structure, and associated operational challenges.
• Hands-on technical proficiency with Unix/Linux environments, Kubernetes, and major cloud platforms such as AWS or GCP.
• Strong analytical, communication, and problem-solving skills with a track record of working independently on complex technical and operational challenges.
• The ability to thrive in a fast-paced environment with minimal supervision.

Nice to have

• Practical experience with electronic trading systems, FIX protocol, APIs, and market data infrastructure.
• Familiarity with risk management frameworks, digital asset custody workflows, KYC/AML requirements, and cybersecurity best practices.

About Bullish

Bullish is an institutionally focused global digital asset platform providing market infrastructure and information services. These include Bullish Exchange, a regulated spot and derivatives exchange in Germany, Hong Kong, and Gibraltar; CoinDesk Indices, a collection of tradable benchmarks tracking digital asset performance; CoinDesk Data, a suite of real-time market analytics; and CoinDesk Insights, a digital media platform covering digital assets news, markets, policy, and blockchain technology.