Senior Investment Operations Associate

As a Senior Investment Operations Associate at Bitwise Asset Management, you will support the firm's professionally managed crypto investment products by owning critical operational processes, protocols, and procedures. Reporting to the Director of Investment Operations, you will work across portfolio managers, accounting teams, service providers, and internal systems to scale Bitwise's investment operations function. This role plays a key part in supporting existing and new funds and bringing innovative products to market.

What you'll do

• Lead investment operations support for Bitwise's Portfolio Management and trading platform, ensuring accurate and timely communication with fund service providers
• Oversee and ensure data integrity for all fund transaction data and NAV-impacting inputs, designing control checks and data validation processes
• Own the daily and weekly reconciliation process between internal trade blotters, fund administrator, and custodian, quickly resolving breakages or discrepancies
• Act as a subject matter expert on fund structures, translating investment and operational decisions into compliant administration workflows
• Identify, propose, and lead continuous process improvement projects for the investment operations function, and train junior team members on new processes
• Manage the full lifecycle of trade settlement and corporate action processing, proactively coordinating with fund custodians and resolving complex, escalated issues
• Design, document, and test fund operating procedures, ensuring all processes are robust, scalable, and compliant with fund governing documents
• Manage the ongoing review and approval of Subscription Documents, fund agreements, and other complex legal and operational documentation
• Own end-to-end counterparty onboarding, including coordinating legal documentation, account setup, and operational readiness across internal teams and external partners to ensure seamless fund launches and new relationship activations
• Conduct detailed reviews of fund-level custodial changes, client transfers, and verification of wire instruction changes, designing a robust sign-off and control process
• Work in a fast-paced environment with high autonomy, managing daily interactions across multiple business units and external fund partners
• Manage the full lifecycle of counterparty relationships, including onboarding new accounts, negotiating and ensuring execution of agreements, and performing ongoing due diligence to ensure compliance

What you bring

• A minimum of 5+ years of direct industry experience in Investment Operations, Fund Accounting, Middle Office, or Fund Administration, preferably supporting alternative investment funds
• Proven track record of owning, designing, and improving complex operational workflows within a fund structure
• Expert-level knowledge of the fund lifecycle, including NAV calculation inputs, trade settlement protocols, capital activity processing, and expense management
• Expertise in reconciling transactions across brokers, custodians, and other counterparties
• A collaborative, self-motivated, and adaptable work style with high attention to detail in fast-paced environments

What we offer

• Compensation of $130,000-$170,000 USD per year plus equity (final compensation determined by experience, skills, qualifications, and geographic location)
• Equity compensation as a component of all offers
• Health insurance, including dental and vision plans
• Health, Dependent Care, and Commuter Flexible Spending Accounts
• Paid parental leave
• Life insurance and short- and long-term disability plans
• Company-funded 401(k) plan with no matching required
• Unlimited PTO
• 10 paid company-wide holidays
• Company-wide winter break for most roles
• Office spaces in San Francisco, New York, and London
• Meals and snacks provided in office
• Paid company cell phone or stipend
• Bitwise "Buddy" Program, a 30-day new-hire success program
• Annual anniversary gifts
• Company-wide events including an annual holiday party
• Internal Women of Bitwise (WOB) group with regular events

About Bitwise Asset Management

Bitwise Asset Management is a crypto asset manager with $15B+ in client assets, offering index and active solutions across ETFs, separately managed accounts, private funds, institutional staking, and hedge fund strategies. Founded in 2014, Bitwise works with thousands of financial advisors, family offices, and institutional investors to understand and access opportunities in crypto. The firm is a 100+ global team backed by accomplished investors in venture capital and veterans of financial services.