Trading Support Analyst
What research roles in crypto pay
36 salaries · our own dataMost research roles in crypto pay between $78k and $217k, with a median of $140k.
As a Trading Support Analyst at Crypto.com, you support live systematic trading strategies across prediction markets, equity markets, and crypto markets. You ensure smooth day-to-day operations and help improve the reliability and efficiency of trading systems and processes.
What you'll do
- Monitor live trading systems, strategies, orders, positions, P&L, and risk
- Act as the first line of support for trading, execution, exchange connectivity, and production issues
- Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions
- Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues
- Support strategy deployments, system releases, testing, and production changes
- Monitor exchange and market events, outages, connectivity issues, and other operational risks
- Analyze trading and operational metrics to identify issues and improve processes
- Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations
- Maintain operational procedures and controls for production trading
- Participate in local trading coverage and rotating weekend coverage
What you bring
- 3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role
- A strong understanding of electronic trading, order lifecycle, positions, P&L, and risk
- Ability to troubleshoot issues calmly and effectively in a fast-moving production environment
- Strong Python or scripting skills; SQL experience is preferred
- Experience working with large trading or market datasets
- Strong analytical, communication, and problem-solving skills
- A Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience
Nice to have
- Experience supporting systematic, algorithmic, or market-making trading
- Experience with prediction markets, equities, crypto, futures, options, or other derivatives
- Experience with exchange APIs, FIX, order-book data, or real-time trading systems
Context for this role
From the live jobs we track on CryptoJobsHQ, updated daily.
Crypto.com has 146 open roles on CryptoJobsHQ: 38 in Product, 21 in Legal & Compliance and 20 in Operations. 1% are fully remote, most of the rest in the US and Hong Kong. 7 were posted in the last 7 days. The median advertised base salary is $150k, from 78 listings that publish pay.
All 146 Crypto.com roles →1,824 Trading roles are open across crypto right now.
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