Associate, Procurement Manager (Operations & Services)

As Associate Procurement Manager for Operations & Services at Galaxy Digital, you lead sourcing and contracting for data center operations and services across Galaxy's expanding portfolio of campuses. Reporting to the Head of Procurement, you are accountable for planning, sourcing, contracting, and managing performance of recurring service agreements, maintenance programs, spares, and professional services that keep Galaxy's data center operations running and projects moving. You work primarily with Data Center Operations while also managing services contracts across Construction, Technology, and EHS departments.

What you'll do

• Partner with Operations leadership, site teams, and project teams to define service, maintenance, and spares requirements for each campus from pre-turnover through steady-state operations.
• Develop category and sourcing strategies for recurring operations and services spend that balance uptime risk, cost drivers, service coverage, and supplier capacity across a multi-site, mission-critical portfolio.
• Translate maintenance programs, OEM requirements, and stakeholder needs into clear scopes of work, service levels, rate structures, and procurement schedules.
• Maintain an annual sourcing and renewal calendar covering contract expirations, re-bids, and service onboarding for new sites.
• Lead vendor prequalification including safety, insurance, and financial review; conduct competitive sourcing events; and drive formal RFP/RFQ development for operations and services categories.
• Manage bid processes, analyze commercial and technical proposals, and perform total cost of ownership evaluations across the full contract term.
• Negotiate pricing, rate cards, escalation mechanisms, service levels, risk allocations, and commercial terms that support operational objectives.
• Consolidate demand across sites and departments into regional or national master agreements where it improves cost, coverage, and quality.
• Prepare award recommendations and decision-support materials for leadership review.
• Support drafting and negotiation of master service agreements (MSAs), statements of work (SOWs), and service agreements in partnership with Legal and stakeholders.
• Create and manage purchase orders, change orders, contract amendments, and renewals throughout the contract lifecycle.
• Ensure contractual requirements align with scopes of work, service levels, budget assumptions, and service receipting requirements.
• Transition executed agreements to stakeholder owners with a complete hand-off package including scope, rates, service levels, escalation paths, and renewal dates while retaining ownership of commercial terms and escalations.
• Establish and track service-level agreements (SLAs) and KPIs such as response time, preventive maintenance completion, incident trends, and invoice accuracy; lead quarterly business reviews with key suppliers.
• Track supplier capacity, skilled labor availability, and regional coverage as Galaxy enters new geographies and develop early-warning risk mitigation strategies.
• Support supplier onboarding including safety prequalification, certificates of insurance, and site access requirements; performance evaluation; issue resolution; and corrective action plans.
• Partner with the OFCI Procurement Managers on construction-to-operations transitions, including warranty start dates, OEM service hand-offs, and critical spares.
• Build and maintain strong supplier relationships, including local and diverse suppliers in new markets.
• Maintain accurate procurement documentation, contract and renewal trackers, spend logs, supplier scorecards, and risk registers.
• Prepare recurring reporting on operating spend, savings, supplier performance, market trends, and upcoming renewals.
• Ensure compliance with Galaxy's procure-to-pay policies, internal controls, and audit requirements, including receipting and invoice validation for services.
• Contribute to continuous improvement by identifying opportunities to improve procurement processes and deliver results better, faster, and more efficiently.

What you bring

• A bachelor's degree in Integrated Supply Chain Management, Business, Engineering, Project Management, or a related field. Five to seven years of relevant professional experience may be considered in lieu of a degree.
• 4+ years of procurement experience supporting data center operations, facilities management, hyperscale, energy, utilities, industrial, or other mission-critical environments.
• Experience sourcing and contracting operations or services categories such as critical facility maintenance, OEM service agreements, integrated facilities management, security services, or professional and technical services.
• Working knowledge of MSA and SOW structures, rate cards, escalation mechanisms, and SLA/KPI frameworks for multi-year service agreements.
• Demonstrated ability to negotiate complex, multi-year service contracts where uptime, safety, and response time are critical.
• Strong understanding of procurement best practices, including competitive sourcing, bid evaluation, supplier performance metrics, and RFP development.
• Excellent communication and analytical skills with the ability to distill complex technical and commercial information into clear, actionable recommendations.
• Strong customer-service orientation with the ability to partner closely with stakeholders across many departments in a fast-paced, high-growth environment.

Nice to have

• Experience leveraging procure-to-pay systems such as Ramp, Workday, Coupa, or SAP Ariba.
• Familiarity with computerized maintenance management systems (CMMS) or maintenance programs for critical facilities.
• Experience consolidating fragmented, site-level services spend into regional or national agreements.
• Professional certifications such as ISM CPSM, ASCM CSCP, or PMP.

What we offer

• Competitive base salary and discretionary bonus
• Hybrid and flexible working arrangements
• Flexible paid time off
• 3% 401(k) company contribution
• Company-paid health and protective benefits for employees, partners, and other dependents
• Generous paid parental leave
• Competitive family planning benefits for US employees
• Opportunities to learn about the crypto and data center industries
• Free daily snacks and weekly breakfasts and lunches
• Employee Resource Groups
• Free coaching and counseling sessions through Headspace

About Galaxy Digital

Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure. The company delivers on-chain infrastructure connecting institutions to digital assets including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity and is headquartered in New York City with offices across North America, Europe, the Middle East, and Asia.