[EU]Wallet Operations Manager

As a Wallet Operations Manager at Bybit, you join our EU Finance team to manage wallet operations and digital asset safeguarding for one of the world's leading cryptocurrency exchanges serving over 80 million users. You combine hands-on wallet management with asset transfers, settlements, reconciliations, and infrastructure support, working closely with Finance, Treasury, Risk, and Technology teams. This is an on-site role based in Vienna, Austria.

What you'll do

• Operate and manage hot, warm, and cold wallets, including wallet rebalancing, asset transfers, and transaction approvals
• Work with institutional custody platforms, MPC-based wallet solutions, transaction workflows, and wallet configurations
• Execute and monitor crypto asset settlements, internal transfers, and cross-chain transactions, ensuring timely and accurate processing
• Support the safeguarding and segregation of client crypto assets in accordance with internal policies and regulatory requirements
• Reconcile on-chain wallet balances with internal systems and custody records, identifying and resolving discrepancies
• Coordinate with Treasury to ensure sufficient asset availability across wallets and networks
• Maintain secure transaction approval workflows, maker-checker controls, and wallet access permissions
• Maintain SOPs, support automation initiatives, and improve the efficiency and reliability of wallet operations
• Investigate failed transactions, settlement issues, and other wallet-related incidents, coordinating with internal stakeholders
• Support internal and external audits by providing relevant wallet and asset records

What you bring

• 3+ years of experience in crypto wallet operations, digital asset custody, exchange operations, or a related field
• A Bachelor's degree in Finance, IT, Computer Science, or equivalent practical experience
• Strong technical understanding of blockchain networks, wallet infrastructure, private key management, MPC, and multi-signature solutions
• Hands-on experience with institutional digital asset custody platforms and wallet management systems
• A good understanding of crypto asset transfers, settlements, liquidity management, and blockchain transaction processes
• Experience with asset reconciliation, safeguarding, and operational controls
• Strong analytical and problem-solving skills with attention to detail
• Ability to work independently and collaborate across Finance, Treasury, Risk, and Technology teams
• Professional fluency in English; Mandarin Chinese is a significant advantage
• Eligibility to work in Austria or the EU is strongly preferred due to local regulatory requirements

Nice to have

• Experience at a cryptocurrency exchange, custodian, or regulated financial institution
• Understanding of EU MiCAR safeguarding and segregation requirements
• Familiarity with on-chain monitoring tools and blockchain explorers
• Experience with process automation or operational reporting

What we offer

• A Study Growth Fund supporting your professional development and continuous learning
• Regular internal events including team-building activities, workshops, and collaborative sessions
• A diverse, international team with opportunities for global collaboration
• Career advancement opportunities within a rapidly expanding global company
• Internal mobility and long-term development opportunities to build your career path

About Bybit

Bybit, established in 2018, is one of the world's leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. The platform delivers a seamless ecosystem spanning trading, payments, wealth management, custody, institutional services, and Web3, recognized as one of the most trusted and transparent platforms in the digital asset industry.